Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
About the role
If you’re passionate about helping others and are known for your excellent communication and people skills, we may be a good fit! As a Sales & Customer Service agent, you’ll become a trusted advisor in helping Canadians protect the things they care about.
We’ll provide you the mentorship and training as you pursue your career goals, and your success will be recognized with our annual bonus plan and accelerated career path which will provide you with an opportunity for promotion after six months in the role.
Ready to take the driver’s seat in your career?
Join our team and see how the sky’s the limit.
During the training, during the first 3 months, your schedule will be 35 hours/week, Monday to Friday from 9:00 a.m. to 5:00 p.m. during the first 2 months, then Monday to Friday from 10:00 a.m. to 6:00 p.m. during the last month.
After training, you will work an evening schedule 40 hours/week, Monday to Friday from 11:00 a.m. to 8:00 p.m., with one Saturday rotating out of 4.
As a bonus, all your shifts will be enhanced with an evening bonus.
At belairdirect, you will benefit from a hybrid work model that will allow you to reconcile work and family and will be based in our Quebec City office (5700 Boul des Galeries).
Please note that the start date is September 30th, 2024.
What you bring to the table:
Please note that this is an in-bound call centre position, and we are looking for candidates who are comfortable with working evenings, Saturdays and occasional Statutory holidays. We are happy to offer a day-shift schedule after your first year in the role.
In Quebec, our agents must pass their AMF certification to practice the profession. To be considered for our training course, you must meet one of the following requirements:
Don't worry, we'll guide you every step of the way! We will also ask you for supporting documents.
What we offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.
If you are an employee of Intact or belairdirect, please apply for this role on Contact People.