First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at
[email protected] should you need an accommodation at any point in the recruitment process.
We are hiring an Associate Analyst, Commercial Servicing!
Reporting To: Associate Director and Team Lead, Commercial Servicing
Full-Time/Part- Time: Full-time
Posting Date: November 4, 2024
Closing Date: November 18, 2024
Hours of Work: 8:30 a.m. – 5:00 p.m.
Grade: 6.3
Office Location: Downtown Toronto Great location! Steps away from the main public transit station
What we offer:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!
- Eligibility for benefits is dependent on the terms of employment
How you will contribute:
- Responsible to obtain and review financial information and requirements to ensure loan criteria is valid with no material adverse changes such as: rent rolls, operating statements and financial/net worth statements
- Manage assigned mortgage portfolio proactively to ensure that all required conditions for commercial mortgages are fulfilled and to satisfaction of investors and CMHC
- Knowledge of commercial lending, underwriting and understanding core documents
- Ability to review, make recommendations to Senior Management on property insurance renewals, CMHC undertakings, holdbacks and Insurance claims
- Knowledge of Mortgage Products and functions within Mortgage Servicing that include but not limited to; document management, payment processing, statements, holdbacks/reserves, insurance and annual financial reviews
- Adherence to policy and procedures, service levels and compliance
- Respond to inquiries from borrowers and investors as per servicing and policy standards
- Effectively interface with borrowers, consultants and investors and solicitors.
- Obtain and review solicitor final documentation as per mortgage Commitment and update mortgage system
- Ensure mortgage security is valid and legally binding and supporting documents are provided in a timely manner by solicitors. Knowledge of relevant mortgage documentation is required.
- Apply problem solving skills in solving issues and to meet service standards
- Excellent time management skills and ability to maintain and handle high volumes.
- Recommend and provide process improvements in order to build efficiencies
- Organizational and problem-solving skills and ability to prioritize and multi-task
- Complete special projects as assigned by management
- Adhere to policies /procedures to ensure AML requirements are met, when applicable
The experience you need:
- Bachelors degree in Business Administration, Commerce or related preferred
- Post secondary education and/ or equivalent work experience preferred
- 2-3 years of experience in Financial Services, Mortgages, preferably in commercial mortgages
Working Environment and Physical Demands Analysis:
- Office environment
- Periods of high volume with tight timelines
- Long periods of stationary position/sitting
- Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
- Long periods of time in viewing a computer screen
- Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.
Why join First National?
- Competitive Compensation
- Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
- Hybrid working environment
- Extensive training programs to set our employees up for success
- Modern office environment conducive to collaboration
- Supportive teamwork culture
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year
The team you’ll join:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted.
#FNLOON