Reconciliation Manager
About Us
We stand at the forefront of digital consulting, offering unparalleled Financial, Accounting, and Reconciliation services that cater to both B2B and B2C segments. Our specialty is managing high-volume customer payments with unmatched precision and efficiency. If you're a proactive individual looking to showcase your expertise in an environment that's both challenging and rewarding, we are your next destination.
About You
Join our pioneering team as a Reconciliation Supervisor, where you will lead a core function of our financial operations. In this role, you will be responsible for managing daily and monthly reconciliation processes, overseeing a growing team of analysts, and ensuring the integrity of high-volume transactional data across multiple financial channels.
You’ll play a key role in identifying and resolving complex discrepancies, enhancing internal controls, and contributing to broader financial and operational improvements. If you bring strong leadership skills, a detail-driven mindset, and the ability to translate financial data into actionable insight—this opportunity is built for you.
Job Description
Team Leadership & Supervision
- Manage and mentor a team of reconciliation analysts to ensure accurate and timely execution of all reconciliation processes
- Support professional development through ongoing coaching and performance feedback
- Allocate tasks, set priorities, and manage workflow to maintain operational efficiency
Daily and Monthly Reconciliation
- Oversee daily reconciliations of bank accounts, payment providers, and financial platforms
- Perform monthly close reconciliations and variance checks in alignment with accounting standards
- Review and approve high-value or escalated reconciliations
Discrepancy Resolution
- Lead investigations into unresolved or unusual transaction discrepancies
- Collaborate with internal teams and external partners to resolve reconciliation breaks promptly
- Monitor recurring issues and develop preventive measures
Process Optimization
- Evaluate current reconciliation practices and recommend improvements to enhance accuracy and scalability
- Drive the adoption of automation tools and improvements in reconciliation efficiency
Reporting & Compliance
- Ensure proper documentation, audit trails, and internal controls are maintained
- Generate regular reconciliation reports, issue logs, and KPIs for leadership
- Participate in audit preparation and financial reporting as required
Cross-functional Collaboration
- Work closely with finance, operations, product, and engineering teams to ensure reconciliation alignment
- Serve as a subject matter expert in financial reconciliation during system changes or product launches
Ad Hoc Projects
- Lead or participate in special projects, including new payment channel onboarding, system upgrades, and financial process improvements
Qualifications, Experience and Personality
- Bachelor’s degree in Accounting, Finance, or a related field
- 4–6 years of relevant experience, including at least 1–2 years in a supervisory or team lead role
- Strong knowledge of financial reconciliation processes in high-volume environments
- Proficiency in Microsoft Excel; knowledge of reconciliation tools or ERP systems is an asset
- Excellent analytical, organizational, and time management skills
- Strong communication and problem-solving abilities
- A proactive, hands-on leader who thrives in a fast-paced, evolving environment
- Experience with SQL or data querying is a plus but not required
- Excellent English verbal and written communication skills
- Discretion, integrity, and the ability to manage confidential information with professionalism
Job Type: Full-time
Pay: From $90,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care
- Wellness program
- Work from home
Work Location: Remote
