Security Business Analyst
Montréal, QC
Profession: Infrastructure Management

Work Location: Americas-Canada-Montreal



Welcome to SITA... We lead one of the most exciting and advanced industries on earth. Around the world, nearly every passenger flight relies on SITA technology, almost every airport and airline does business with us, and it’s our job to support their operations. As the world's leading air transport IT and communications specialist, we’re committed to meeting the demands of the air transport industry around the clock, every day.
Our Vision: Easy air travel every step of the way.

With us there are no limits for people looking to explore the edges of possibility and beyond. Together, we Go.Far.
Challenge: Our people take on some of the biggest challenges in our industry. They aren't afraid to think bigger, work harder and deliver smarter solutions that are continuously transforming air travel.
Opportunity: Taking on these challenges opens up a world of opportunities for our people. We make sure they have the chance to develop their skills, explore new horizons and grow their careers on a global scale.
At SITA we believe that creating and nurturing an inclusive culture is about who we are as an organisation, and as an employer. Diversity is more than a target to us, it’s a key part out of our collective identity and values.

The Role:
To lead the resolution of information security service issues, recommend and implement product/service improvements to eliminate recurrent security failures, improve customer satisfaction and financial performance. The successful candidate will directly interact with business stakeholders—Systems infrastructure, Network operations, Application support and Application development and other solution lines.

Your role will involve:
As a member of the Information Security Practice, you will work with process owners to develop information security improvement plans against SITA business expectations and customer requirements in line with ISO27001 methodologies & ISO27002 best practices.

Manage the delivery information security methodologies according to pre-defined and agreed project plans and achieve agreed targets
Identify and promote opportunities to achieve continuous improvement on information security within the an operational and process context
Collect and analyze information security health checks from stakeholders within SITA.
Ensure a process of continuous information security improvement through collection and analysis of stakeholder feedback and trend analysis
Lead a virtual team of stakeholders to develop and implement information security action plans to identify gaps and resolve identified major issues
Ensure regular security process compliance checks with the various process owners within SITA and agree on action plans.


Experience, Knowledge and Skills:
5 years of experience in a business analyst role with an emphasis on quality, process or security improvement
5 years of experience in IT industry with the implementation of processes & procedures
3 years of experience with information security
Experience in applying ISO27001 and/or ISO27002 frameworks
Experience of working in the airport / airline industry
Information Security Management Processes
Service Management Processes
Business Process Management and Improvement
Knowledge of information security frameworks (PCI, NIST, ISO27001, ISO27002, SSAE-18) would be an asset.

We would like it if you have the below qualifications:
Has successfully completed a bachelor’s degree in Business administration, Business Management or Computer Science or Information Technology or can demonstrate equivalent work experience in an associated profession
Professional Business Analyst Certifications are an asset CBAP, CCBA, PBA
Certificate in Business Analysis would be an asset
If you apply, we will carefully review your fit against the position criteria and feedback to you. If your profile does not meet the criteria, we will retain your profile as an active applicant for future consideration. If you need direct support, you can contact me on Thanks for your interest in SITA.

SITA is an Employment Equity Employer and values a diverse workforce. In support of our Employment Equity Program, women, Aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.

Job Posting: Aug 16, 2019, 3:19:08 PM