Job ID: 4087
Job Category: Community & Social Services
Division & Section: Seniors Services & Long Term Care, LTC Regional Services
Work Location: WESBURN MANOR
Job Type & Duration: Full-time,
Salary: $128,728.60 - 151,299.20 Please note: The salary reflects 2019 rates
Shift Information: Monday to Sunday, 35 hours per week per week
Number of Positions Open: 1
Posting Period: 08-01-2020 to 22-01-2020
Toronto's Seniors Services and Long-Term Care Division believes in the values of Compassion, Accountability, Respect and Excellence. These CARE values are shared by all stakeholders, drive culture and priorities, and provide a framework in which all decisions are based.
As leaders in excellence and ground-breaking services for healthy aging, we are seeking a long-term care home Administrator to ensure the effective operation and administration of Wesburn Manor, while creating a culture of learning and commitment to continuous improvement among the home’s staff conducive to achieving positive outcomes in the delivery of resident care.
Responsible for the effective operation and administration of a long-term care home in accordance with provincial legislation and provincial, City and divisional policy directions
Administers, directs and manages all activities in the home through effective strategic and operational planning, ethical decision-making and innovation
Leads effective change management while maintaining a positive and healthy work environment
Develops operational plans to achieve the goals and objectives of the home and to guide day-to-day activities that are aligned with the Division’s mission, vision, values and strategic directions
Provides leadership in the development of meaningful linkages and partnerships with other organizations and the community, developing communication networks with providers, advocacy groups and the community at large
Leads the home’s integrated quality management system, effectively managing quality, risk, ethics, safety and resource utilization, acting on any issues of non-compliance in a timely and comprehensive manner and creating a culture of learning and commitment to continuous improvement among the home’s staff
Participates as a leader in the Division’s continuous quality improvement processes, prioritizing and recommending improvements in areas related to resident care, environment, information management, human resources, management and community development
Provides leadership in the creation of a safety culture within the home and contribute to Division-wide safety initiatives
Establishes processes to ensure accountability at all levels of the home’s operations
Ensures effective communication processes with both internal and external stakeholders, that include resident home area rounds, family meetings and regular staff meetings
Provides strong leadership skills which encourage the participation, commitment and contributions of staff that result in the provision of high-quality resident care and the creation of an innovative environment of excellence
Responsible for the protection, control, management and effective utilization of the physical and financial resources of the home, including budget and internal controls
Prepares regular reports, as required by divisional policy, and provides useful, timely, accurate information to the Director Long-Term Care Homes in order to effectively manage quality, risk and budget, anticipates community issues and new opportunities, and makes informed decisions
Encourages, facilitates, and participates in appropriate community outreach and professional activities related to long-term care and the operation of long-term care homes
Manages the home in a manner that complies with, or exceeds, the requirements of the Ministry of Health and Long-Term Care and Ministry of Labour legislative and regulatory requirements and acts on any issues of non-compliance that arise in a timely, effective and comprehensive manner
Prepares reports for, supports and attends designated meetings of the Advisory Committee on Long-Term Care Homes and Services, Home Advisory Committee, Family Council, Residents’ Council, Volunteer Committee and other agencies involved with the home’s operation as well as divisional committees, as assigned
Provides support for the volunteers and student placements from secondary schools, community colleges, and/or universities
Your application should describe your qualifications as they relate to:
Master’s degree in Health Administration or Social Services, or accredited internship and/or recognized courses in long-term care management.
Considerable experience as a senior manager in a long-term care home, providing strategic leadership in operational planning, management of risk, ethical decision-making and innovation.
Successful completion of the long-term care home administration or management program, or current enrollment as required by Ontario Regulation 79/10.
Experience motivating, leading, supervising and/or managing staff in a fast-paced politically-sensitive, unionized environment.
Experience in creating, monitoring and maintaining systems to ensure safety and achieving positive outcomes, of a high standard, in clinical care and services in a long-term care home setting.
Experience in assessing, planning, managing, directing and evaluating operational, financial and management systems and physical resources, including human resource management and labour relations.
Ability to promote and foster effective teamwork and establish an environment of excellence.
Ability to effectively manage and lead change within a complex organization from inception to implementation.
Ability to develop a healthy, safe and positive home environment to live, visit, volunteer and work.
Ability to effectively communicate both verbally and in writing at a senior management level.
Advanced knowledge of continuous quality improvement to be able to achieve positive outcomes for improved quality of resident care and life.
Considerable knowledge of the community’s changing needs and health status, and an ability and insight to identify and develop innovative and appropriate responses to those needs.
Knowledge of relevant legislation, regulations, codes and policies, including Long-Term Care Homes Act and Regulation 79/10, Employment Standards Act, Human Rights Act, Occupational Health and Safety Act, WHMIS, fire safety and building codes, French Language Services Act, and Accreditation programs, with an ability to integrate these processes into an overall quality management program.
Excellent analytical capability with statistical and other information resources.
Proficiency in the use of various computer applications, including Office Suite.
Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
If the new Administrator does not successfully complete the program referred to in Key Qualification #3 as outlined above, the City will be required to cease to employ the individual as an Administrator in the timeframe set out in the Long-Term Care Homes Act and Regulation 79/10.
As a condition of employment with the Senior Services and Long -Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Long-Term Care Homes Act (O.Reg.79/10).
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.