We are currently looking for a professional, friendly, and detail-oriented Receptionist to join our team in Toronto. In this role, you will be the first point of contact for our clients, helping create a positive and welcoming experience from the moment they walk through our doors.
The ideal candidate enjoys working with people, has strong communication skills, and can manage appointments, calls, and daily front-desk operations in a fast-paced spa environment.
- Welcome clients warmly and ensure a positive first impression
- Answer phone calls, emails, and client inquiries professionally
- Schedule, confirm, and manage appointments efficiently
- Handle client check-ins and check-outs
- Process payments and maintain accurate records
- Maintain a clean, organized, and professional reception area
- Assist with client follow-ups and appointment reminders
- Coordinate with estheticians and spa staff to ensure smooth daily operations
- Support general administrative and customer service tasks when needed
- Previous experience in reception, customer service, hospitality, or administrative roles is an asset
- Strong communication and interpersonal skills
- Friendly, professional, and positive attitude
- Excellent organizational and multitasking abilities
- Comfortable using booking systems, computers, and basic office software
- Ability to remain calm and professional in a busy environment
- Experience in a spa, salon, medical clinic, or wellness setting is a plus
- Friendly and supportive work environment
- Growth opportunities within the company
- Employee discounts on spa treatments and services
- Competitive pay based on experience
- A positive workplace where client care and teamwork matter
