Overview
The Logistics Dispatcher is responsible for coordinating cost-effective trucking, managing customs paperwork, supporting shipment forecasting, and assisting the sales team with logistics updates. The position requires strong organizational skills, familiarity with cross-border shipping, and a customer-first mindset to support the smooth movement of lumber products across our supply chain.
Primary Responsibilities:
Dispatch & Logistics Coordination
- Secure freight capacity at or below targeted cost benchmarks.
- Identify and arrange backhaul or round-trip freight opportunities to optimize transportation spend.
- Prepare and manage customs paperwork for U.S./Canada cross-border shipments.
- Monitor and address customs issues to minimize shipment delays.
- Forecast shipping needs in relation to incoming vessel and railcar arrivals.
Sales & Carrier Support
- Send transportation agreements to carriers and ensure all terms are properly executed.
- Conduct follow-ups with carriers for shipment status updates (e.g., loading and delivery confirmations).
- Provide timely updates to sales representatives regarding delivery ETAs and order tracking.
- Coordinate closely with the sales team to ensure accurate and up-to-date communication to customers.
Key Skills & Qualifications
- Minimum 2 years of experience in dispatch, logistics coordination, or transportation—preferably within the lumber, building materials, or wholesale distribution industries.
- Knowledge of customs regulations and documentation processes (U.S./Canada).
- Experience with flatbed and dry van carriers is strongly preferred.
- Strong communication, multitasking, and problem-solving abilities.
- Proficient in Microsoft Office (Excel, Outlook) and transportation management systems (TMS).
Preferred Qualifications:
- Familiarity with cross-border transportation and regulatory requirements.
- Prior experience working with sales teams in a logistics support capacity.
- Understanding of transportation compliance (weight limits, securement rules, etc.).
Work Environment:
- Office-based with regular phone/email communication with carriers and sales reps.
If you are passionate about supporting sales operations and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity as a Logistics dispatcher.
Job Types: Full-time, Permanent
Pay: From $50,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
Work Location: In person
