Mental Health Care Worker/Driver
Burnaby Centre for Mental Health & Addiction
Are you someone who wants to support clients who are seriously affected by substance use and/or mental health challenges?
What you’ll do
Monitor clients in accordance with treatment objectives; observes behaviors and symptoms and documents observations in accordance with standard procedures. Recognizes anticipated/unanticipated client responses to the recovery process; provides verbal reports on changes in client's appearance, behavior, and/or health.
Participate in the admission, case planning, and discharge process for clients by methods such as conducting interview with client and family to identify and assessing client’s needs; gathering appropriate history, and collecting relevant records and documentation; attending and participating in client case meetings; developing an individual care plan by collaborating with interdisciplinary team.
Drive clients to designated locations as scheduled, by operating the Centre’s passenger van/bus with a seating capacity of 10 or less, including the driver. Assists clients with embarking and disembarking the vehicle. Conducts inspections of vehicle by checking oil, gas and fluid levels, tire condition and ensuring that lights and signals are functioning; cleans interior and exterior of vehicle after use; and maintains records of distances traveled, gas expenditures and inspections. Recommends vehicle and equipment repairs as required.
Assist clients with daily living activities including time management, organization and interpersonal communication. Escorts clients to medical, dental and social appointments and acts as a role model to facilitate appropriate social behaviors. Participates in activities to support skill development and addictions recovery.
Establishes rapport with clients based on respect; provides emotional support and supportive counseling, assists with problem solving day to day matters/issues of living, managing behaviors and self-care/personal hygiene, etc. Recommends/discusses changes to treatment goals with Counsellors.
Participate in case planning; interviews clients to identify problems/needs, assists with collecting relevant records, documents client’s progress. Coordinates services with medical professionals and use of community services/resources; acts as an advocate for clients, provides information on community services.
Prepare and maintains client charts by performing duties such as receiving referral/admission documentation, as required. Enters information into computerized client database including updating existing files, completing a variety of standard forms as required, maintaining statistical information, and forwarding designated forms/files to applicable area.
Maintain a safe and clean environment for clients and team; performs general housekeeping/cleaning duties, handles/disposes of workplace hazardous material in accordance with established procedures and reports incidents and/or equipment problems to others.
What you bring
Diploma from a recognized Social Services Support Worker educational program
Two (2) years’ recent, related experience, or an equivalent combination of education, training and experience
A valid Class 4 driver’s license (unrestricted)
Knowledge of the principles of recovery in mental illness
Knowledge of community, social and health resources
Knowledge of substance misuse and of problems encountered by chemically dependent individuals; basic understanding of behavior management
Knowledge of mental health issues and treatment
What’s in it for you
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development
Access to more than 2,000 in-house training programs
Enjoy a comprehensive benefits package, including municipal pension plan
12 annual statutory holidays with generous vacation entitlement and accruement
Flexible work options including flextime, work locations and job sharing (eligibility will vary)
Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more
Job type: Casual
Wage: $24.38 - $26.42 per hour
Location: Burnaby, BC
What we do
Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.
BC Mental Health & Substance Use Services (BCMHSUS) bcmhsus.ca cares for people with complex mental health and substance use challenges.