Director, Ethics
Loblaw Companies Limited
Brampton, ON
1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5
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Director, Ethics

Location: Toronto, Ontario

Department: Loblaw Companies Limited

Job Overview:
Reporting to the Chief Compliance & Ethics Officer, Loblaw Companies Limited, the Director, Ethics will demonstrate active leadership in upholding Loblaw’s commitment to integrity and ethical standards. This role is responsible for accomplishment of Ethics Program objectives by ensuring the successful implementation, management and oversight of the Ethics Framework at Loblaw Companies Limited. In addition, this role will have strong coordination with the Senior Director, Compliance, Business Engagement, and will support the Compliance function, as appropriate.

The candidate will be responsible for the following:
Lead key components of Loblaw Ethics Program and framework, including risk assessment, policy development, training, communication, monitoring, investigation, and program evaluation and improvement.
Provide overall leadership, vision and strategy for the Ethics Program through-out the Company.
Serve as a subject matter expert on ethics topics and the Code of Conduct by providing guidance to colleagues and working with the Chief Compliance & Ethics Officer, act as a point of contact and key advisor for senior management regarding ethics and compliance issues.
Facilitate and provide input on the annual review of the Code of Conduct and accompanying training content, in partnership with the Legal Department and Human Resources. Ensure the content of the Code is kept current and certified by colleagues, according to the Code of Review and Certificaiton Procedure.
Manage and oversee the Integrity Action Line, including front-end and back-end processes to ensure prompt and approiate incident capture, processesing, investigation, resolution and closure.
Lead and facilitate incident management, in partnership with Legal, HR, Asset Protection and other teams, including triaging of incidents, up to final resolution. Severity of the incident will dictate involvement, notification and resolution path.
In conjuction with Asset Protection, Internal Audit and other functions, manage and oversee the anti-fraud program (fraud universe, fraud risk and control register, etc.), including fraud response plans.
Analyze data, evaluate trends and monitor applicable laws and regulations to recommend and implement appropriate strategy and program enhancements.
Assess, design and implement, and monitor effective programs on topics such as vendor code of ethics, antitrust, confidential/proprietary information, gifts and entertainment, conflicts of interest, anti-bribery and corruption, anti-fraud and other areas as needed.
Work closelly with Human Resources to leverage and embed culture principles and core values in the program design.
Work with SMEs to monitor developments and trends that impact ethics and regulatory requirements, and ensure changes are reflected in both day-to-day operations and policies.
Work cross-functionally to develop Ethics training and awareness strategies, implementation plans and initiatives, both internally and externally (i.e. vendor-related) and developing effective and continuously improving engagement and adherence methods.
Assess the ongoing monitoring and maintenance of ethics related processes and controls to ensure effective operation through various evaluation techniques.
Prepare and present periodic reports and presentations to various stakeholders from Risk & Compliance Committee of the Board, to senior management, as well as middle management and employees regarding various subjects, including ethics-related topics.
Develop and implement procedures to ensure enhanced analysis and trending of data and conduct related root-cause/risk assessments; develop and communicate recommendations for risk mitigation.
Develop key performance indicators and metrics to monitor program effectivenss.
Support the compliance team in the effective discharge of its responsibilities as appropriate and directed by the Chief Compliance and Ethics Officer.
Supervise one or more professionals and successfully complete other work as requested.

Proven Ability to:
Demonstrate confident leadership, sound judgement and problem-solving skills.
Demonstrate a practical approach and a commitment to achieving excellence in compliance risk management built on a risk-based model.
Demonstrate consultative and collaborative mindset and approach
Ability to use critical thinking and sound judgment in situations where uncertainty exists
Build and maintain strong and collaborative relationships with management and the business across the Company.
Leverage available methods to identify opportunities, execute results and measure impacts, to improve existing working conditions and processes.
Stay current with the latest industry and functional knowledge and trends, to inform decision-making and strategy development.
Remain open to new ways of working, experiment with new methods, and adjust behavior to the changing business environment.
Perform in a fast-paced environment with tight timelines.

Professional Competencies:
Minimum 8 years of successful business or legal experience in a relevant field that demonstrates a work history of maintaining high ethical standards and personal integrity.
BA/BS undergraduate degree with excellent academic accomplishment required; J.D. or LL.B or equivalent and/or other compliance/ethics certifications preferred.
Strong knowledge of ethics, compliance and governance structures in large organizations.
Strong organization, execution and project management skills.
Ability to self-start and work independently while demonstrating practical and creative problem analysis and resolution skills.
Strong analytical capabilities and ability to synthesize complex information into accessible and meaningful business guidance.
Executive presence and excellent written and oral communication skills, with an ability to communicate and influence effectively at the middle and senior management level.
Ability to simultaneously handle multiple assignments and prioritize work assignments as needed to meet deadlines and fulfill the demands of the company’s high-energy environment.
A positive attitude, a desire to learn, and a willingness to roll up your sleeves to get work done, either independently or as part of a team.
Solid experience preparing reports and presenting effectively to various levels of management.
Ability to relate well across cultures with a wide variety of people in a professional and diplomatic manner.
Strong audience analysis, stakeholder management, and change management (training and communication) capability to drive positive cultural change.

How You’ll Succeed:
At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Employment Type:
Full time

Type of Role:
Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

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