Summary of Duties
Reporting to the echo lab manager, and working in collaboration with the echo technologists and echo lab medical director and director of operations of Schulich program, co-ordinate and evaluate patient care and staffing duties of the echocardiography laboratory. Responsibilities include organizing workload, supervising and assessing staff, acting as a resource for complex echocardiograms, technologist training and mentoring and administering echo lab policy.
- Supervise, coordinate and evaluate patient care and staffing activities to ensure an efficient, effective, safe, timely and high-quality level of daily operation.
- Maintain echo lab standards and protocols by acting as a resource for complex echocardiograms and implementation of new or updated techniques.
- Plan and organize daily workload.
- Ensure patient care complies with standards of practice as per CMRITO guidelines.
- Ensure echo lab continuing quality as per IAC and AC Diagnostics standards.
- Investigate complaints associated with direct patient care and staff interactions. Report unresolved and significant matters to the echo lab manager for resolution.
- Communicate decisions, events and changes to staff and encourage feedback of all aspects.
- Participate in staff development and continuing education.
- Act as assigned, on behalf of the echo lab manager in his absence.
- Liaising with echo lab technologists and the manager for better communication
- Contribute to team building of the echo lab
- Create a psychological safe environment for all staff
- Ability to recognize and foster improvement opportunity
- Meeting directly with both the echo lab manager and director of operations at least once per month or at a mutual agreed upon frequency.
Qualification / Skills
- Graduate of a recognized echocardiography course.
- Certification with either ARDMS or Sonography Canada.
- Member in good standing with CMRITO.
- Demonstrates thorough current knowledge of cardiac diseases, imaging techniques, use of ultrasound machines and imaging modalities.
- Proven excellent communication skills, leadership, interpersonal and organizational skills.
- An effective communicator using a coaching and mentoring style in order to develop staff and influence towards high standards of care and performance.
- Flexibility and adaptability with a proven ability to maintain optimal performance under pressure.
- Ability in assessing and effectively implementing change.
- Proven success in building and sustaining positive, collaborative interprofessional relationships.
- Tact when handling and dealing with confidential information, sensitivity when working with patients and family members essential.
