Monki Breakfastclub & Bistro a rustic-chic breakfastclub serving hearty brunch. Our clients love us because we love our team and work. We are very casual as a team and yet maintain the highest standards.
This hip concept boasts an eclectic menu, casual venue and vibrant target market. This is a fast-growing brand with great support systems in place for a successful candidate. We serve a high volume of customers on a daily basis.
Responsibilities include:
· Scheduling
· Hiring, training and retaining team members
· Oversee the Front of house part of the service
· De-escalating conflicts and handling customer complaints
· Maintaining a good moral throughout the team even during long and busy days
· Giving continuous feedback to the team about their performance and how to improve if necessary
· Ensuring compliance of all processes and procedures established within the company for what regards the Front of House
· Ensuring the vibe and ambiance are as per Monki standards
· Being a leader in Food Safety and Alberta Health & Safety compliance
· Ability to develop team members into leaders within the company
· Ability to operate all Front of House positions (server, support, hostess)
· Proceeds to Ordering
· Rotate and manage FOH inventory
· Communicate relevant information to colleagues and customers in a professional and friendly manner
· Participate and contribute in meetings and discussions concerning product development, company wide initiatives, and special projects
· Be able and willing to go above and beyond when the service demands it
· Contribute to Monki’s goals for increasing sales and creating loyal customers
· POS, cash collection and daily settlement
Qualifications
· You have a knowledge and passion for service
· You have a profound work ethic
· You have the ability to work independently
· You also have the ability and desire to work as a team
· You are able to motivate a team on an ongoing basis
· You can work standing for 8 hours a shift
· You possess a great attention to detail
· You understand what awareness means and possess that skill
· You are a problem-solver and dislike making repetitive mistakes
· You demonstrate the ability to multitask
· You have great communication skills
· You have a professional and friendly attitude
· ProServe certification required
Personality traits we are looking for:
· Self-Confident
· Engaging
· Organized
· Diligent
· Genuine
If this is you, you must apply, you might just be the perfect pairing for the company
Bonus:
· CPR certification
· Experience with Apple products a plus
Job Type: Full time, Salary position.
Also, please include a few words as to why you believe you are a great fit and capable for the job description.
Job Type: Permanent
Pay: From $42,000.00 per year
Additional pay:
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Paid time off
Schedule:
- Day shift
- Weekends as needed
Experience:
- Management: 1 year (preferred)
Work Location: In person