Accounts Receivables Representative- Temp to Perm
The Accounts Receivable Representative will take full ownership of the accounts assigned in their portfolio. They will be responsible for generating a weekly aging report and following up on all overdue accounts. Follow up to include overdue balances, short payments and overpayments on account. The Representative will also be responsible for handling all incoming requests (both internal and external) relating to their accounts and provide timely and accurate information and ensure that all necessary steps are taken to implement any incoming requests.
Duties and Responsibilities:
- Making collection calls and/or emails
- 40 incoming and/ or outgoing calls and 8hrs or more per week on the phones
- In-depth account reconciliations as required
- Resolve and record all outstanding payment issues
- Review and releasing of customer orders on a timely basis
- Contact customers relating to cash application issues
- Contact customers for all NSF payments/credit card declines
- Ensure that credit card details are current and accurate
- Respond to all incoming customer requests on a timely basis and provide all necessary details/documentation requested
- Handle all incoming account changes on a timely basis – updating the system and informing other departments as required
- Run new customers credit reports and work with supervisor to determine credit limits and terms
- Respond to all new customer questions regarding our PAP/billing processes
- Provide customer updates to Credit Supervisor as required
- Other duties as required
Qualifications
- Post-secondary degree or equivalent work experience
- Excellent verbal and written communication skills
- Professional, team player that is driven and has good customer service skills
- Proficiency using Microsoft Excel, Word, Outlook and Navision
- Strong attention to details and good problem solving skills
- Positive and proactive attitude
- Ability to prioritize and multi-task
- Ability to work in a fast paced environment
In Return, You Will Receive:
The Shift You Will Be Working on is:
- 8:00am – 5:00pm
- Monday to Friday in office
- Barrie, On
We are excited to see you are interested in working with Vertical Staffing Resources Inc. As one of the fastest growing staffing agencies in Canada, we have something for everyone. One of the many great things about applying with us is that you can complete one application and be considered for 100’s of different roles! Please note that once you complete an application, you are officially one of us – a Vertical employee! This means you will need to have your documents ready such as SIN, ID, Permit (if applicable) & Forklift Licenses to be an active Vertical employee. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial or local law.
Pay: $22.00 per hour
Application question(s):
- Do you have proficiency using Microsoft Excel, Word, Outlook and Navision?
- Do you have experience making collection calls?
Experience:
- Accounts Receivables: 2 years (required)
Work Location: In person
