Operations Analyst
RBC
Toronto, ON
What is the opportunity?

The Operations Analyst, IST Mainframe is responsible for assisting application development areas and testers in conducting testing and quality assurance in the Integration & System Testing environment. The IST environment is built to closely reflect the Production systems in order to provide the developers with a robust and solid environment to conduct testing. The role is also to ensure proper procedures are in place and followed to maintain the integrity of these environments.

What will you do?

Assist developers in setting up applications in the testing environments by reviewing test requirements and building necessary ZEKE flows and assist with test cycles and in applying their Change Records in a timely fashion
Coordinate movement of data from existing platforms to appropriate test platforms where required and maintains newly acquired test beds
Assist IST Mainframe Manager in establishing and maintaining all required system components to support application’s testing in IST
Run, monitor and resolve issues in the daily batch schedule according to pre-determined requirements; monitor operations and system performance of IST systems
Build automation processes required to ensure availability of the IST environments; provide support for problem calls during scheduled business hours
Conduct review of test results with applications to ensure goals are achieved and necessary refreshes applied
Maintain a very good working knowledge of the tools required to execute all defined responsibilities within the IST environment
Demonstrate the ability to work with Service Providers, clients, and support staff effectively at a technical level and develop & maintain the skills to adapt and adjust to the many changes in technology as they are related to the zOS platform

What do you need to succeed?

Must Have

Demonstrated hands on experience working with technologies such as zOS, IMS, DB2, CICS, VTAM, GDM, NGM, MQ, HSDS, TSO, ISPF, FILE-AID, VSAM, MVS, BETA91, ZEKE, JES2, AOC, Omegamon, WAS, OMVS
Solid knowledge of JCL, IMS, DB2, CICS, VTAM
Available Works a 1pm to 9pm shift on a rotational basis to run, monitor and resolve issues in the daily batch
Schedule according to pre-determined requirements

Nice to have

Basic understanding of interfacing platforms such as Tandem, Unix, PC/Lan server

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Opportunities to building close relationships with clients
Access to a variety of job opportunities across business and geographies

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