Overview / vue générale:
King Edward Hotel
With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 120 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and shopping centres. It's no wonder the Omni King Edward is the perfect destination for business and leisure travellers alike.
The Omni King Edward Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni King Edward Hotel may be your perfect match
Job Description / description de l'emploi:
This position ensures that all food and beverage service in the Consort Bar are personalized, professional, and upheld to the standards required by Omni on a consistent basis.
Qualifications / qualifications:
- Minimum 1 year serving experience required
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Previous serving experience in a four-star/four-diamond hotel or resort preferred
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Excellent communication and interpersonal skills
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Fluency in English is required; other languages are an asset.
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Previous experience using MICROS POS an asset
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Basic knowledge of food and beverages required
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Must be able to maintain service standards while under pressure
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Must have a flexible schedule and be able to work Days, Nights, Weekends, and Holidays
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Must be able to lift up to 25lbs, walk and stand comfortably for the duration of a shift
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Must be Smart Serve Certified
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Must be familiar with and adhere to all liquor laws
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Must be legally eligible to work in Canada
Responsibilities / responsabilités:
- Greet guests as they are seated to the table
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Efficiently and properly perform all service standards and food handling regulations
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Able to suggest recommendations and address questions regarding dietary restrictions
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Present orders to guests in a prompt, courteous, and efficient manner
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Engage with guests and work as a team to ensure a seamless, personalized, and elevated experience
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Present accurate check and process payment
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Clean tables and maintain cleanliness of work areas throughout the shift
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Perform all required duties related to start, during, and end of shift tasks
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Attend pre-shift briefing with manager and team
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Attend training and other mandatory meetings at the hotel when required
