Job Number: 50637
As a member of the Insurance & Claims Management team, you will play an integral role in supporting the operations of the section and multiple stakeholders across the City by handling claims, identifying and mitigating corporate risk.
With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:
- Adjust claims. Plan and implement timely methods of investigating claims and accidents which involve the City and engage experts as required
- Interview appropriate parties, secure oral and written statements, investigate the root cause of loss and present assessments of corporate liability and recovery avenues
- Mediate claims disputes and obtain accurate estimates on the value of damaged property
- Respond to and interact with claimants in a proactive and timely manner
- Provide oversight of property damage appraisal services and scope assessment
- Examine records, establish appropriate quantum, negotiate settlements with claimants or their legal representatives and obtain releases from the concerned parties
- Gather reports and collaborate with claim assistants as required
- Propose claim settlement proposals and large loss reporting for approval to those with delegated authority pursuant to the City Administration Bylaw
- Maintain accurate and complete files in contemplation of litigation and support the litigation process
- Collaborate with risk analysts for coverage determination and risk identification in order to support risk control practices
- Manage relationships within a diverse line of business and complex environment
- Work effectively with internal & external stakeholders. Support and contribute to department quality assurance program
- Embrace change and advocate for innovative process improvements and lean efficiencies
Qualifications:
- Grade 12 High School Diploma or GED
- Minimum of two consecutive years of experience of relevant claims adjusting
- Successful completion of a minimum of four courses from the Insurance Institute of Canada Chartered Insurance Professional (CIP) program
Assets
- Experience with court, litigation or legal proceedings
- Experience with Google Suite, Microsoft Office, claims management systems and records management
- Experience with claims analytics, financials management and claims recovery process will be considered
Conditions of Employment:
- Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position, there may be a cost associated with this requirement.
Work Environment:
- Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite.
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected]. Learn more about our benefits (https://bit.ly/COEbenefits).
Up to 1 temporary full-time position for up to 11 months
Hours of Work: 33.75 hours per week, Monday - Friday. This position adheres to the City's hybrid work policy requiring the candidate to work a minimum of two days per week in the office.
The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
Salary: $37.546 - $47.165 (Hourly)
Talent Acquisition Consultant: TD/MZ
IND123
Classification Title: Risk Management Consultant I
Posting Date: Sep 11, 2024
Closing Date: Sept 25, 2024 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Temporary Full-time
Union : CSU 52
Department: Legal Services
Work Location(s): Chancery Hall, 4th Floor, 3 Sir Winston Churchill Square Edmonton T5J 2C3
