Reporting to the Supervisor, Collections, is responsible for providing operational support to the Provincial Offences Office and Business Operations including; collecting defaulted Provincial Offences Act (POA) fine amounts through case assessment and legislatively progressive processes using direct negotiation methods, specialized collection assistance and/or commencing legal enforcement proceedings; communications and contact handling, debt collections data reporting, court management systems/process support, liaising with Provincial partners and collections agencies where appropriate, and administrative support.
- Successful completion of a Post Secondary Certificate/Diploma (1 year or more) in Business Administration or Legal Administration or approved equivalent combination of education and experience.
- Minimum two (2) years experience in the collection of outstanding debts.
- Experience using Microsoft Excel for analysis and reporting.
- Knowledge of municipal finance and accounts receivable legislation and collection and small claims court methods and procedures.
- Ability to apply knowledge of relevant legislation including the Provincial Offences Act, the Highway Traffic Act, the Courts of Justice Act, the Collection Agencies Act, the Ontario Works Act, the Small Claims Court Act, the Bankruptcy Act and the Municipal Freedom of Information and Protection of Privacy Act.
- Knowledge of and ability to use the Integrated Court Offences Network (ICON) database to retrieve and process data.
- Knowledge of Ontario Court of Justice administration procedures and policies.
- Knowledge of collection software applications.
- Knowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership.
Monday to Friday, Rotational Shifts:
How to Apply
Please apply online by June 21, 2021. We thank all candidates for their interest; however, only those selected for an interview will be contacted via email.
$34.48 to $37.48 per hour
March 25, 2021
Union position - CUPE Local 905 (York Region Unit)