Assistant Camp Store Manager

Muskoka Woods
Rosseau, ON

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Job details

Full-time

Skills

Customer service
Merchandising
Post-secondary education
Cashiering
Schedule management
Supervising experience
Retail product inventory management
Project management
Product development
Team management
Store management
Driving
Ice cream scooping
Food service experience
Customer service orientation
Merchandising display arrangement
Cleaning
Retail experience
Guest services
Business
POS systems
Food safety
Standard operating procedures (SOPs)
Communication skills
Client interaction
Inventory tracking
Driving Licence

Full job description

Company Mission

Muskoka Woods is a Christian youth development organization that welcomes everyone to an experience for a lifetime. We are located on the shores of beautiful Lake Rosseau and specialize in summer camp, school trips, group retreats and leadership development for all ages. We exist to inspire youth to shape their world.

Job Purpose

The Assistant Camp Store Manager helps lead the day-to-day operations of the Muskoka Woods Camp Store, supporting exceptional guest service, maximizing revenue in high-margin areas (such as coffee and ice cream), and ensuring smooth operational flow. This role provides leadership on the floor, oversees seasonal team members, and supports reporting, merchandising, and product development efforts.

Key Areas of Responsibilities

Provide consistent till coverage during peak service times
Lead daily operations in high-margin areas (coffee and ice cream), focusing on speed, quality, and upselling.
Assist in the daily ordering of items (food, drinks, paper products, admin items) and seasonal ordering of merchandise (apparel, accessories, branded items)
Organize and schedule merchandise pick ups and deliveries within Ontario
Train, schedule, and manage seasonal store staff to ensure excellent service and accountability.
Assist in developing standard operating procedures
Maintain store cleanliness, organization, and a welcoming guest environment.
Support sales reporting, inventory tracking, and analysis to inform decision-making.
Contribute to merchandising execution and seasonal product displays.
Participate in product selection and development based on trends, customer feedback, and margin potential.
Act as store lead in the absence of the Camp Store Manager.
Support the Camp Store Manager with special projects and initiatives as needed.

Leadership & Organizational Contribution

Model the mission, vision, values, and leadership expectations of Muskoka Woods in all interactions.
Contribute positively to the Customer Engagement Team by sharing ideas, supporting projects, and fostering collaboration across departments.
Participate in weekly L10 meetings and other meetings as required.
Attend corporate events including Town Halls, leadership gatherings, the Arboretum, and the annual Full-Time Staff Retreat.
Perform other duties and special projects as assigned by the Camp Store Manager.

Skills & Attributes Required

Strong interpersonal and customer service skills
Ability to work in a fast-paced, guest-facing environment with a high level of professionalism.
Excellent listening and communication (written and verbal) skills
Strong problem-solving ability under timelines, with confidence
High energy and positive attitude
Customer service minded to serve both youth and adults
Highly motivated, goal-driven and self–starter, managing projects through completion with minimum supervision
Able to work a variety of shifts: early mornings, evenings and weekends
Passion for youth ministry, the camping industry and leadership development
Personal values that align with Muskoka Woods’ Core Values and Core Leaves

Experience Required

Post-secondary education in business, retail management, hospitality, or a related field, or equivalent combination of education and experience
Minimum 1 year of experience in retail, hospitality, or food service.
Demonstrated experience supervising or training team members.
Proficiency with POS systems; basic comfort with reporting tools is an asset.
Creative and detail-oriented approach to merchandising and product presentation.
Flexible availability including evenings, weekends, and seasonal extended hours
Valid driver’s license and ability to drive in Ontario is required.

Essential Functions

Ability to stand for extended periods of time, move quickly in a fast-paced environment, and lift up to 50 lbs (e.g., restocking supplies, lifting product boxes).
Manual dexterity and hand-eye coordination for operating barista equipment, scooping ice cream, and handling food safely.
Ability to walk, bend, reach, and perform repetitive tasks throughout a shift.
Ability to sit, talk, hear, see, and use hands and fingers to operate a computer and telephone.
Ability to communicate clearly and effectively, both written and verbal, with guests and staff.

Salary Range

$37,500 – $42,000/year

Apply to this job by submitting your cover letter and resume to [email protected] or by clicking on the button

Apply Now

Company Mission

Job Purpose

Key Areas of Responsibilities

Skills & Attributes Required

Experience Required

Essential Functions

Salary Range

Apply to this job by submitting your cover letter and resume to [email protected] or by clicking on the button

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