Information Services Representative
Metrobus
St. John's, NL

The St. John’s Transportation Commission is a service quality conscious organization committed to providing enhanced customer service and an efficient transportation system for the residents of St. John’s, Mount Pearl and Paradise. To assist in this work, the Commission is looking for an individual to fill the position of Information Services Representative on a part-time basis. The hours of work will be a minimum of 20 hours per week but may be greater depending on the needs of the call centre.

DUTIES: The successful candidate will be primarily responsible for responding to telephone and on-line inquiries for route schedule information; selling bus passes; greeting visitors; keying data into computer and web-based applications; assisting in the sorting and packaging of coin; and performing various administrative and clerical duties.

QUALIFICATIONS: Candidates should possess the ability to work as a member of a proactive customer service oriented team; well developed verbal, listening and interpersonal skills; graduation from high school supplemented by the completion of an office administration program; experience in responsible clerical/typing work; or any equivalent combination of experience and training.

Job Type: Part-time

Salary: $21.83 to $26.44 /hour