Clinical Case Manager - Early Psychosis Intervention
Canadian Mental Health Association, Haliburton, Kawartha, Pine Ridge Branch
Peterborough, ON

The Clinical Case Manager (C.C.M.) is responsible for the overall care coordination and provision of direct mental health interventions for youth experiencing first episode of psychosis. Case Management services include assertive outreach, screening and assessment, service planning and evaluation, consultation with other services providers, crisis intervention, and mental health intervention to support stabilization and eventual recovery. Working from recovery and empowerment oriented philosophies, with a person-in-the-environment approach, the C.C.M. assists clients to improve the quality of their lives through the provision of community based, client-centered services that support independent living and reintegration to their communities.

The C.C.M. also provides consultation/education services to families, caregivers, community professionals, and the broader community on Early Psychosis Intervention.

Key Responsibilities

Client Supports

  • Provide assertive outreach and rapid response to youth who may be experiencing psychosis, completing initial intake screening and assessments
  • Follow-up with referral sources, including youth and their families, to make appropriate recommendations for youth who may not be eligible for E.P.I. services
  • In collaboration with client, family and the interprofessional team, develop a recovery-oriented treatment plan
  • In collaboration with youth and the treatment team, continually monitor and evaluate the experience of meaningful recovery, improved quality of life, and achievement of goals, and make changes to the treatment plan as necessary
  • Provide crisis intervention and promote stabilization


  • Complete all required documentation/statistical activities for both C.M.H.A. H.K.P.R. and the Lynx E.P.I. program, including monthly submission of Lynx statistics
  • Accurate and timely completion of progress notes, as per agency policy, on C.M.H.A. client record keeping systems and systems at partner organizations at each site of service
  • Intake, screening, and referral forms
  • O.C.A.N. assessments

Other Activities

  • Consultation; education/workshop delivery; outreach; other duties as assigned, and more

Requirements of the Position:

Education and Training

  • Successful completion of post-secondary education in the social/health science disciplines. A university degree is required; a Master’s degree is preferred.
  • Consideration may be given to candidates with significant relevant EPI experience, education, and training

We recognize that mandatory training before hire is an asset, however, successful completion of the training applicable to this role shall be requirements for continued employment in this position:

  • Health and Safety Training (including but not limited to the following):
  • Globally Harmonized System (previously W.H.M.I.S.)
  • Infection, Prevention & Control
  • Workplace Violence
  • Accessibility for Ontarians with Disabilities Act
  • AppliedSuicideInterventionSkillsTraining
  • Non Violent Crisis Intervention
  • O.C.A.N.
  • C.R.M.S.
  • First Aid/C.P.R.

Assets with regard to this position:

  • Masters degree in a relevant field

Related and Relevant Experience:

Mandatory experience

  • Three or more years of mental health experience providing clinical case management in a community setting
  • Sound knowledge of the Mental Health Act
  • Demonstrated knowledge of computer applications (Outlook, MS Office, databases)

Preferred experience

  • Three or more years of mental health experience providing clinical case management to youth and young adults experiencing psychosis for the first time
  • Registration with appropriate college or organization (e.g. College of Social Workers and Social Service Workers, Registered Nurses of Ontario) is preferred


  • Valid driver’s license
  • Automobile in good repair and insurance coverage as required by agency policy

Working Conditions:

  • Work primarily in the community in various types of settings and regularly in an office setting (C.M.H.A. administrative offices)
  • Work directly with individuals living with serious mental illness and/or dual diagnosis and/or addictions, individuals who are experiencing emotional and/or mental health issues and are working towards recovery
  • Work directly with families of individuals living with serious mental illness, or who are experiencing symptoms of early psychosis
  • Work in a stressful environment where there are mental and emotional demands. There is a high volume of work as well as the unpredictable work, life-threatening situations for others such as instances of suicide

For full details on this and other opportunities, visit: careers

Submit your cover and resume by June 24, 2019

We thank all applicants for their interest, however, only those selected for an interview will be contacted. C.M.H.A. H.K.P.R. Branch endorses the principles of workplace equity and workforce diversity. Qualified designated members are encouraged to apply.

C.M.H.A. H.K.P.R. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Full-time

Salary: $26.29 to $28.42 /hour


  • case management: 3 years (Preferred)
  • mental health: 3 years (Required)


  • Bachelor's Degree (Preferred)


  • Driver's Licence (Required)