Position Title: Taxation Supervisor
Competition Number: 26-27
Department: Finance
Primary Work Location: Townhall (5684 Trafalgar Rd. Hillsburgh)
Number of vacancies: 1
Salary Range: $86,561-$101,264 per annum
Status: Regular, Full Time (35 hours per week)
Posting Dates: August 25, 2026 – September 13, 2026
ABOUT US
Nestled on the edge of the Greater Toronto Area (GTA), Erin is more than just a town—it's a vibrant and progressive community that thrives amidst the beauty of rolling hills. As you step into Erin, you'll experience a place on the rise, experiencing explosive growth fueled by its strategic location and forward-thinking approach. The landscape is a testament to nature's artistry, with lush greenery and picturesque views that soothe the soul. But Erin is not just about scenery; it's about progress. With all the amenities of urban living at hand, residents enjoy a quality of life that balances convenience with tranquility. The heartbeat of Erin lies in its infrastructure, continuously evolving to meet the needs of its expanding population. From a state-of-the-art treatment facility ensuring clean water for all, to major water and sewer projects paving the way for future development, Erin is laying the groundwork for a sustainable tomorrow. At the helm of this transformation is a municipal team renowned for its progressive and innovative spirit, driving Erin to become one of Ontario's fastest-growing communities. In Erin, the journey toward progress is as scenic as it is promising, offering a glimpse into the future of modern living intertwined with the beauty of nature.
WHY ERIN?
- Vibrant Workplace Culture - Enjoy engaging town events, team celebrations, and town hall BBQs that bring the team together and make work fun.
- Supportive & Inclusive Environment- We prioritize employee well-being, foster a caring and respectful workplace, and embrace culture, diversity, and innovation to drive meaningful change.
- Growth & Development Opportunities - We are committed to supporting staff learning through internal and external training and development programs.
- Time off & Flexibility - Benefit from competitive paid vacation, personal, sick, and bereavement days, flexible work schedules, and a Parental Leave top-up program.
- Secure Retirement Planning - Create peace of mind for your future with a Defined Benefit Pension Plan through OMERS.
- Comprehensive Benefits Package - Enjoy extended health and dental coverage, short-term and long-term disability plans, and access to our Employee and Family Assistance Program.
POSITION OVERVIEW
Reporting to the Director of Finance & Treasurer, the Taxation Specialist serves as the Town’s technical expert in municipal taxation and is accountable for the accurate, compliant and effective administration of property tax billing, collections, assessment-related adjustments, tax-roll maintenance, tax sales, reporting and related systems. As a key member of the Finance team, the Taxation Specialist champions continuous improvement, process modernization, and data-driven decision-making initiatives, including supporting the Town's transition to Dynamics 365 Business Central. The position involves collaboration with internal departments and external partners to enhance service delivery, improve operational efficiency, and ensure the accurate administration of taxation and assessment-related processes.
MAJOR RESPONSIBILITIES
- Lead and oversee municipal tax billing, collection, and revenue administration functions, ensuring effective internal controls, legislative compliance, service excellence, and achievement of municipal revenue objectives.
- Administer the tax collection process, including arrears registration in compliance with the Municipal Act, and manage payments, deposits, and Payment in Lieu of Property Tax (PILT) billing and collection.
- Liaise with the Municipal Property Assessment Corporation (MPAC), the County of Wellington Property Tax Analyst, and other relevant bodies to support assessment accuracy and resolution of tax matters.
- Provide exceptional customer service by assisting taxpayers at the counter, by phone and email with inquiries related to tax billing, assessments, appeals, and incentive programs, including assisting with escalated matters from other customer service staff.
- Coordinate and maintain the integrity of the tax roll, ensuring timely and accurate updates to ownership, name changes, and assessment adjustments.
- Champion continuous improvement and modernization initiatives within the taxation and revenue functions by identifying opportunities to enhance service delivery, streamline processes, leverage automation, and improve operational efficiency.
- Develop, monitor, and analyze key performance indicators (KPIs), assessment growth, supplementary taxation, revenue collection trends, and tax incentive programs, providing reporting, insights, and recommendations to support financial planning, operational decision-making, and continuous improvement.
- Lead the development and implementation of taxation policies, procedures, and operational improvements that support legislative compliance, service excellence, financial sustainability, and organizational modernization objectives.
- Act as a subject matter expert and change champion in support of the Town's implementation and ongoing optimization of Dynamics 365 Business Central and related financial technologies.
- Collaborate with internal departments, consultants, and technology partners to support business process reviews, system enhancements, testing, training, and user adoption of new technologies and digital solutions.
- Administer and reconcile tax adjustments, apportionments, and balance changes resulting from Assessment Review Board appeals, Minutes of Settlement, and year-end audit processes using financial software
- Contribute to annual budgeting through calculation of property tax revenues and reconciliation of revenue reports, including the Financial Information Return (FIR) and other mandatory reports.
- Provide functional direction, technical guidance and training to staff assigned to taxation activities, including prioritizing routine work, explaining procedures, reviewing work for accuracy and escalating performance or resource concerns.
- Coordinate and deliver tax-related training and guidance to municipal staff.
- Prepare and lead preparation of required Statement of Issues and Responses for Tribunals.
- Safeguard taxpayer confidentiality and uphold the Town of Erin’s commitment to professionalism and transparency in all interactions.
- Perform other duties as assigned
POSITION REQUIREMENTS
- Post-secondary education in Business, Accounting, Public Administration or a related field with a minimum of five (5) years of progressive experience in property taxation within a municipal environment; Equivalent combinations of education and experience may be considered.
- Completion of the Municipal Tax Administration Program (MTAP) is required or must be obtained within a defined period following appointment.
- Certified Municipal Revenue Professional (CMRP), municipal accounting certification, or recognized assessment accreditation is considered an asset.
- Strong knowledge and demonstrated understanding of municipal taxation, Municipal Act, Ontario Property Tax Analysis (OPTA), Municipal Connects (MPAC), and taxation systems, including all applicable legislation and regulations.
- Experience providing technical guidance, procedural training, work coordination or quality review to staff, students or temporary support is considered an asset
- Excellent customer service and communication skills (written, verbal and interpersonal) with the ability to interact courteously, diplomatically and tactfully with employees, officials, members of the public and members of Council.
- Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) and aptitude for learning financial systems and software;
- Experience with Dynamics 365 Business Central, Microsoft Power Platform, Power BI, or other municipal enterprise systems would be considered an asset;
- Excellent organizational, time-management, and prioritization skills; able to work independently and meet deadlines.
- Strong leadership, change management, and coaching skills with the ability to influence, inspire, and lead teams through organizational and technological change.
- Demonstrated ability to analyze complex financial and operational data, identify trends, develop performance metrics, and provide actionable recommendations.
- High level of discretion, confidentiality, and adherence to privacy legislation and organizational policies.
- Strong commitment to fostering a healthy, safe, and respectful workplace.
- Police Criminal Record and Judicial Matters Check satisfactory to the Town.
WORKING CONDITIONS AND ENVIRONMENT
- This position works 35 hours a week, typically between the hours of 8:30am-4:30pm, Monday to Friday, however the incumbent may also work outside of regular business hours to attend meetings and / or urgent matters.
- This position will be eligible to apply for a hybrid work agreement in accordance with the Telecommuting Policy (currently up to 2 days’ remote work per week, subject to annual review and application).
HOW TO APPLY
If you're passionate about joining our growing, innovative team, don't hesitate to apply! Please upload your resume and cover letter in one document and label it in the following format “Last Name, First Name – Position Title” (PDF format is preferred); we will accept resumes until September 13, 2026 (11:59 PM). We thank all candidates for their interest, however, only those selected for an interview will be contacted. Candidates who participate in an interview for this position will be notified of the hiring decision within 45 days of their interview, through email and / or phone.
DIVERSITY AND ACCOMMODATION
The Corporation of The Town of Erin celebrates diversity, and we are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status. The foregoing represents a reasonable statement of the requirements of this position. We use the information collected in accordance with the Municipal Freedom of Information and Protection of Privacy Act for the purpose of job selection only.
Accommodation is available for all parts of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act. Should you require accommodation to participate in the application process, please contact [email protected]. In your email, please ensure the subject line states "Accommodation Request: Position Title". Please be advised that you may be requested to provide supporting documentation to ensure that appropriate accommodation is provided.
Job Type: Full-time
Pay: $86,561.00-$101,264.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
Flexible language requirement:
Work Location: Hybrid remote in Hillsburgh, ON
