Vancouver - Point Grey Campus
Accounting, Level G
VP Finance and Operations
Financial Ops- Payroll
$106,586.00 (minimum) - $133,231.00 (midpoint) - $166,536.00 (maximum)
Desired Start Date:
"Midpoint" of the hiring salary range means the individual possesses full job knowledge, qualifications and experience.
The University of British Columbia is one of the largest universities in Canada, and one of the largest employers in the province of British Columbia, employing more than 15,000 faculty members and staff (including student employees) spread across more than 10 bargaining units or employee groups. UBC payroll accounts for approximately 76% or $1.6B of the consolidate budget of $2.1B.
The Director, Payroll will be a key driver and contributor to system-level initiatives and will provide leadership and vision to ensure the development and implementation of strategic payroll plans and best practices across UBC. The Director, Payroll provides strategic leadership to transform the payroll and benefits process at UBC. This role has overall accountability for developing, planning, and implementing Payroll and Benefits processing systems, controls and tools for the University. They will provide expertise on all regulatory and contractual obligations on payroll matters, business engagement, change management, reporting and analysis of emerging business and Payroll trends to ensure that the University is enabled to deliver its mission. The successful incumbent will be responsible for ensuring compliance with all regulatory bodies and continuously improving a customer service culture to drive positive change and take the payroll function to the next level. An emphasis on managing risk exposure and strong control environment is expected.
This position will also play a key role in the new HR/Finance System Renewal project and represent the current and future needs for payroll and benefits. The successful incumbent will have a strong ability to build relationships with many different stakeholders, both internal and external, to meet the needs of the University and deliver on overall responsibility.
Reporting to the Sr. Director, Financial Services & Strategic Procurement, the Director, Payroll is a member of the Sr. Director's senior leadership team. This role provides strategic leadership and is responsible for the management of the Payroll and Benefits department. This position will represent the University and lead interactions with audit, banks relating to payroll, government and other external stakeholders. The Director will liaise with senior faculty, staff, and teams within the Finance, Tax, Risk Management and Human Resources departments.
- Support the Sr. Director, Financial Services & Strategic Procurement by driving the strategic planning and needs analysis process to transform the payroll and benefits department. This includes establishing a project approval and deployment process, providing guidance and setting direction for the Manager, Control and Operations.
- Provide leadership on University wide projects that relate to change management and processes that leads continuous improvement initiatives to improve business processes at UBC
- Provide direction to the Manager, Control and Operation in identifying process improvement opportunities and support the Manager in the implementation those improvements.
- Lead the ongoing payroll and benefits needs analysis for the new Finance/HR system renewal project and implement recommendations for process and system improvement.
- Responsible for providing strategic and operational leadership support within an environment of significant change.
- Ensure effective resource planning based on strategic objectives by assessing future state needs and recommending solutions, alternatives, and consequences of options.
- Direct the creation of various business project deliverables related to the payroll and benefits operations: business requirements gathering, specifications / design, build, testing, change management & training deployment, stabilization, project closure.
- Work with key stakeholders across the VPFO to enable Operational Excellence by evaluating overall strategies of automated systems and improved processes to ensure that they support the short and long term direction of the business.
- Responsible for overall strategy development and provides advice on options, risks and costs versus benefits.
- Responsible for reviewing and providing final approval signoff for all payroll related expenditures for the University
- Ensure the development and implementation of countermeasures and risk controls to ensure compliance to payroll legislation on a federal and provincial level.
- Ensure the objectives of the systems are met and controls are in place and working.
- Manage the legal and financial aspects of the University's payroll obligations and provides expert advice on managing high risk compliance issues.
- Lead discussions with governance, project teams and department committees to develop, implement and manage organizational policies, standards and service levels to facilitate effective service delivery and support, as well as complex project management.
- Guide the Manager, Control and Operations in researching, recommending and implementing a Best Practices Program, including best practice Customer Service within the payroll and benefits function
- Oversee payroll functional system implementations and upgrades, including the leadership and direction with systems integration, reporting requirements, implementation of internal controls, business process mapping and documentation, developing improvements, and ensuring consistent business process across the organization.
- Oversee the implementation of systems to ensure the protection of personal information as required by law under the Freedom of Information and Protection of Privacy Act (FIPPA) and B.C. privacy law.
- Ensure executive, managerial & operational metrics are met. Determine countermeasures if gaps develop.
- Liaise closely with Financial Services and Procurement Leadership team and the Finance, Tax, Risk, HR, Systems and Operations portfolio as well as with senior faculty, staff and partners internal and external to the University.
- Responsible for sustaining relevant stakeholder relationships throughout the portfolio, Faculty, the University and externally with government and funding agencies
- Promote the department's processes, liaise with the campus community and create a partnership with the Faculty and Departments in order to develop a smooth and efficient payroll and benefits workflow.
- Support the development of "out-of-the box" thinking by supporting the development of new solutions.
- Ensure that financial services are delivered in a customer-focused service-oriented environment and consistently provides a strategic focus on customer service with appropriate KPI measurements to continuously improve.
- Maintain a strong working knowledge of, and compliance with, all applicable, federal, provincial, and local wage laws and regulations.
- Interface with the payroll service vendor/systems team to resolve problems and address operational issues as they arise.
- Interact and consult with internal departments (Human Resources, Finance, Accounting and others, as applicable) to align Payroll and Benefits policies and procedures to maximize efficient use of human and system resources.
- For direct reports, maintain payroll staff job results by counseling and disciplining employees, planning, monitoring, and appraising job results.
- Lead payroll and benefits team by example, manages change, and supports the team to complete their objectives as required.
- Responsible for all other objectives, including projects and initiatives as Financial Services strategic priorities evolve that are assigned by the Sr. Director, Financial Services & Strategic Procurement
Works autonomously under broad directives received from the Sr. Director, Financial Services & Strategic Procurement. Performance subject to regular review for soundness of judgement, leadership, overall effectiveness and attainment of objectives.
The position will directly lead and develop 1 Manager and provide strategic leadership support to a team of approximately 25 Management & Professional and 2950 CUPE staff. The position has the authority to lead the employee cycle from Hire to Transition within the payroll and benefits team.
Consequence of Error/Judgement
The Director, Payroll plays a critical role in the successful operation and improvement of Payroll services for a wide range of client groups. These units include academic units with responsibility for teaching and scholarship, and administrative units responsible for the efficient, cost effective delivery of a wide range of services and processes that must meet the needs of students, faculty and staff.
Undergraduate degree in a relevant discipline and Completion of an accredited Accounting program (CA, CGA or CMA). Completion of the Canadian Certified Payroll Manager Certification (CPM). Minimum of 10 years experience or the equivalent combination of education and experience. Prior experience as subject matter expert in Payroll for a large, complex organization. Minimum 10 years of progressive people leadership experience, including hiring through to transition. Demonstrated knowledge of working in an environment with collective agreements, applicable legislation and regulations. Comprehensive knowledge of accounting principles including internal control and audit requirements as well as legislation, regulations, practices and guidelines. Ability to administer and provide leadership to others. - Thorough knowledge of information systems relevant to payroll including Peoplesoft; Workday experience is an asset
- Ability to partner with key stakeholders on continuous improvement and continuously lead improvement on policy, practice an process in alignment with new/updated system implementations and interfaces.
- In-depth knowledge and experience of payroll and processing for both domestic and foreign/international employees, including ability to lead creation of key measures of performance success and work to continuously improve those key measures.
- Excellent knowledge and experience in payroll and benefits practices and related business processes.
- The ability to work under pressure with changing priorities and to meet deadlines.
- Ability to maintain accuracy and attention to detail.
- Proven ability to ensure uniform and consistent payroll policies, practices and procedures.
- Very Strong commitment to team culture and leadership in ensuring customer service excellence.
- Very strong communication skills, with demonstrated experience engaging, leading and working with teams and stakeholders with a focus on equity, diversity and inclusion.
- Positive attitude and ability to work in a dynamic and fast paced environment while leading and developing staff.
- Excellent organizational and problem solving skills.
- Ability to make decisions and recommendations involving highly complex issues.
- Ability to develop and implement strategic business plans.
Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.