We are looking for a Customer Service Advisor to join our team. The successful candidate will be responsible for all service department customer inquires. It is expected that all activities are completed in a timely and accurate manner. The ideal candidate will have excellent communication and organizational skills.
Responsibilities:
- Receive service inquires
- Schedule equipment repairs
- Process work orders
- Convey work progress to customer
- Work effectively to diffuse possible conflicts
- Work closely with service manager
- Other duties as required
Qualifications
- Excellent customer service skills
- Excellent listening skills
- Excellent organization and multitasking skills
- Strong written communication skills
- Strong computer skills
- Strong decision making skills
- Effective time management skills
- Detail oriented
- Mechanical aptitude
- Ability to work in a fast paced environment
- Must be a team player
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Kensington, PE C0B 1M0: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 2 years (required)
Language:
Work Location: In person
