A bit about us
Tocha is a BC-born company producing hot sauce without the heat - bold, balanced sauces designed for flavour, not extreme spice. Retailers and in-store experiences are at the heart of what we do, which is why we’re hiring an approachable, driven Brand Ambassador to join our Brand Experience Team.
About the role
As a Brand Ambassador, you’ll be the face of Tocha during in-store sampling sessions across a designated region. You’ll chat with customers, help them discover the right sauce for their tastebuds, and demystify our hot sauce without the heat. No prior sampling experience is needed, just a positive attitude, strong communication skills, and comfort engaging with all kinds of people.
In this position, you’ll split your time between in-store demos and maintaining retailer relationships and inventory management across our Greater Toronto retailers.
Role Responsibilities
- Hosting in-store tastings and maintaining a clean, inviting setup in accordance with Tocha branding
- Educating customers on flavours, ingredients, allergens, pairings, and our brand story
- Encouraging sales in a friendly, non-pushy way
- Tracking samples and purchases, and reporting stock levels
- Managing sampling materials and equipment (this includes a custom pop-up table, brand banners, etc.)
- and sharing customer insights with the Tocha team
- Building and maintaining strong relationships with store partners
What we’re looking for
Someone reliable, organized, and proactive; you’ll need to come prepared to demos and engage with all potential customers. A natural communicator who enjoys connecting with others and representing our brand. Retail or sales experience is a bonus, though not essential.
Requirements
- Ability to stand comfortably for up to 4 hours
- lift ~20kg
- Travel to stores across Greater Toronto Area: Kitchener - Guelph - Cambridge
- Hold a valid Canadian driver’s license with a clean driving record and access to a car
- Be available for weekend shifts (minimum 2 weekend dates/month)
Schedule & compensation
- This is a flexible role, offering between two and four days per week of in-store sampling sessions and retailer check ins
- Mileage Reimbursement / Motor Vehicle Expense Allowance
Job Types: Full-time, Part-time
Pay: From $23.00 per hour
Benefits:
- Flexible schedule
- Mileage reimbursement
Application question(s):
- Are you comfortable travelling around the Greater Toronto Area: Kitchener Guelph and Cambridge
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence and access to a car (required)
Work Location: In person
