The Specialist Business Analysis is responsible for identifying, eliciting, analyzing, specifying, and validating the business needs of users throughout CN and for specific projects or initiatives. The Specialist acts as a liaison between the I&T groups (architecture, design, delivery, quality assurance, project management) and the business and translates needs into detailed stakeholder requirements/user stories, which the Specialist will follow through the project lifecycle.
Gathering & Managing Business Needs
Plan business analysis activities for projects/initiatives
Analyze project requirement relationships (affinity diagrams, fishbone, feasibility analysis, etc.), maintain traceability of requirement changes and establish their priority
Organize and facilitate workshops, interviews and meetings, while being mindful of the impact of organizational changes
Create and validate current and future processes with business partners
Map business processes and roles to activities (workflow diagrams, responsible, accountable, consulting, informed matrix [RACI], etc.) and follow the Process Classification Framework (PCF)
Analyze processes to identify business opportunities
Elicit and document business requirements from internal and external partners (requirements traceability matrix (RTMs), user stories, use cases, etc.)
Analyze, synthesize, document, explain and communicate business information to technical teams and vice versa
Understand solution gaps and communicate the impacts to the business
Support the business in program increment/product backlog prioritization and in testing activities
Apply and ensure compliance with all CN IT standards throughout the project.
Cross Project Integration
Lead cross-functional collaboration with other projects or programs to validate business needs
Understand cross-project dependencies to align project deliverables.
Coach project team members on the delivery approach (Agile hybrid methodology) and business analysis concepts (process mapping, user stories, acceptance criteria, etc.)
Share business and expertise knowledge with project team members and with the business analysts community.
Business Analysis Practice Development
Work closely with the Business Analysis Lead and other I&T stakeholders on the continuous improvement of the business analysis framework and toolkit.
The Specialist may be required to travel occasionally in North America.
Minimum 5 years’ relevant work experience
Minimum 5 years’ experience in business analysis and processes
Experience with Lean Six Sigma and Agile methodologies
Experience with process mapping
Experience in project management methodology
Experience working on enterprise level projects impacting multiple stakeholders.
Bachelor’s degree in Business Administration/Information Systems, Computer Science, Engineering or equivalent degree and experience
IIBA certification (asset)
Lean Six Sigma Green Belt (asset)
Scrum master certification (asset).
General Skills and Attributes
Be able to solve problems creatively
Embrace a team mindset: Develop collaborative relationships with others
Be able to effectively communicate verbally, in writing and in bargaining
Empower and develop people: provide feedback and recognition
Use analytical skills.
Requirements definition and decomposition
Backlog management and prioritization techniques
Iterative Agile methodology.
CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.