Job Requisition Id: 44943
Business Function: Operations Support
Primary City: Hamilton, ON
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: UPCEA05
Number of Vacancies: 1
Recruiter’s name: KEVIN MARTIN
Position Reports To: SLAVKA ASANOVIC
Area of Competition: All Employees in Ontario region, preference given to local candidates
Posting Date (dd/mm/yyyy):
Closing Date (dd/mm/yyyy): 03/07/2020
The Officer, Resource Optimization is accountable to provide planning, budgeting, forecasting, verification, analysis, and reporting services in support of labour resource performance for mail processing, collection and delivery, and retail operations groups, meeting the approval of the appropriate Process Owners and respecting the obligations of the various applicable Collective Agreements.
Below are the main job requirements and responsibilities for the Officer, Resource Optimization.
Conducts analysis and interpretation of labour resource data, including historical, current, corporate, local trends and forecasts. Gathers, compiles and analyzes various data to identify current and projected capacity against current and projected needs and applies knowledge of postal operations and collective agreements to identify opportunities and risks for reduction of operating costs
Contributes to the preparation of operating plans for the appropriate group (plant, depots, and retail offices). Gathers, reviews and analyzes operational data on a regular basis using a variety of tools and methods to determine and advise the management team on the most appropriate levels and mix of staff required to optimize the balance of diverse needs such as high service levels and low operating costs
Prepares shift schedules in accordance to the 24 hours corporate strategy for labour efficiency, indicating and coordinating staff requirements to maintain production needs and satisfy obligations of appropriate Collective Agreements. Liaises with appropriate groups to negotiate and align operating schedules with equipment maintenance windows, transportation services, material handling and processing equipment availability, store opening hours and other vital interfaces that impact on the overall success and cost of mail operations
Supports Operations to determine the need of temporary employees and coordinates those resources, tracks their probation period, performance evaluation and attendance using different corporate tools and procedures
Liaises with various operational and support groups to exchange and interpret information in order to optimize labour mix and schedules to best meet needs of all stakeholders while keeping a focus on lowering operational costs
Job Responsibilities (continued)
Contributes to the budgeting process by forecasting costs for labour resources on a monthly and yearly basis. Collects data from a variety of sources within the Corporation and allocates appropriate labour rates to develop an overview of the labour costs of various operations within the mail operations groups
Reviews actual cost and performance of labour against production plans, identifies and analyzes sources of variance, and recommends potential corrective actions to the appropriate members of the management team. Tracks management initiatives, quantifies and reports on labour impact resulting from their implementation
Schedules employee’s training programs, in collaboration with the Learning and Development Institute, ensuring training schedules are established
Builds and applies knowledge of current methods, tools and technologies for computerized production planning, staffing and forecasting
Completion of secondary school according to provincial standards or equivalent (GED) is required, AND
Completion of post-secondary (College/University) course(s) in a related field is required.
3 years of related work experience is required.
Other Candidate Requirements
Proficient computer skills and competent with Microsoft Office programs.
Ability to organize, plan and control work effectively.
Ability to analyze, assess and interpret data and reports and their application
Ability to develop recommendations and implement plans.
Effective communication and interpersonal skills.
Safety Sensitive Positions
This position may be considered a Safety Sensitive position.
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.
Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders.
Applicants who are currently members of the employee group - the provisions of the collective agreement apply which respect to position occupancy requirements.
Applicants who are currently members of another employee group - should contact their human resources representative to learn more about their position occupancy requirements.
Should you be contacted for an interview, you are required to notify your Team Leader. If you do not meet the position occupancy guidelines above, you will need to provide confirmation from your General Manager and Director, Human Resources responsible for your function/region that you can be considered for this opportunity.