Who we are
We are a fast-growing leader in children’s programming who offer high-quality bike and swim lessons across North America.
Our mission
We inspire kids to believe in themselves.
Why you’ll love working at Pedalheads
Growth
Pedalheads has 170+ locations in 40+ cities with 2000+ amazing staff who get to teach 70,000+ children every year. Pedalheads has grown more than 50% over the past 2 years while maintaining a “love what you do” culture with considerable flexibility and opportunity for professional growth.
Culture
Our people consistently attribute their love of working at Pedalheads to the culture and team. We’re all about creating a supportive, energizing team environment with fun, friendly and driven people.
Opportunity
We are passionate about developing our people and teams to their highest potential, with a high value on trust and empowerment. Our progressive, collaborative culture and ambitious North American expansion plans translate into all kinds of career growth and development opportunities.
Purpose
By teaching fundamental skills, building confidence and igniting their sense of adventure, we can forever impact the life of a child. Pedalheads also offers a generous bursary program and give back program through annual social giving, and we are continuously working on meaningful ways to make communities better for having us there
The Role
Our Head Lesson Supervisors have a passion for mentoring and training our Swim Team while communicating with customers and addressing their concerns. Your time will be divided between supervising and supporting the General Manager at River Club Pool to ensure safe, successful program operations.
Your Responsibilities
In addition to sharing your ideas on how we can grow, learn and build in this role, you’ll also be:
Duties and Responsibilities
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Mentoring our next generation of instructors
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Collaborates with the General Manager on ongoing duties.
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Supervises, instructs, and is responsible for the facility, staff, and programming.
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Enhances the quality of instruction by increasing the instructors’ knowledge on teaching techniques and overall program knowledge.
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Reinforces Pedalheads Swim’s advanced teaching methodologies.
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Provides effective, professional customer service and is familiar with all Pedalheads programs. Provides information to the public in a polite and helpful manner.
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Monitors staff job performance.
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Monitors and ensures program and safety standards are being followed.
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Helps coordinate the staffing and scheduling of instructors.
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Performs Instructor and Lesson Supervisor duties as required.
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Ensures classes start and end on time and that progressive evaluations are being completed on all students.
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Completes administrative duties including answering phones and emails, taking program registrations and payments, and communicating with other teams when needed.
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Reports, updates, and advises the Facility Manager of customer feedback, facility concerns, and program activities.
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Always maintains facility cleanliness and security and ensures the pool is properly maintained and abides by Health Regulations. Performs minor chemical adjustments to the pool as needed.
Skills, Knowledge and Experience
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We believe that a great team is built on a collection of skills, knowledge and experiences and we consider all of this when we review your application:
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Communicator – communicates efficiently and effectively to a variety of audiences.
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Relationship Builder – builds and preserves trusting relationships with staff, customers, and children within our programs.
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Work Ethic – self-motivated, works continuously towards successful outcomes.
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Commitment to Quality – takes pride in work and strives for excellence
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Mentorship – you have a passion for sharing your experience and knowledge with those around you.
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Responsible - takes initiative and takes charge of situations.
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Organizer and planner – assist with schedules. Organizes the swim facility and enters the pool with plans in mind.
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Flexibility/adaptability – pools are fast-paced. Being able to adapt quickly and effectively is important for the success of this role.
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Team Player – thrives on working with others. You are part of the circle that makes Pedalheads Swim a successful program.
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Fun – you are not shy to show your fun side! You create an open and social space for both staff and customers.
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Lifesaving Society Swim Instructor
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Lifesaving Society National Lifeguard - Pool
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Standard First Aid with CPR-C
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Experience delivering training.
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Experience teaching children
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Lifesaving Society Instructor (recommended, not required)
Pay and Perks
The successful candidate will be paid an annual salary of $52,000 to $60,000, commensurate with experience, based on a 40-hour work week. This position is based out of our River Club Pool.
Finding the perfect person for this job is very important to us and we recognize the value in that;
Annual profit share eligibility;- Personalized benefits through our health and wellness program;
- Retirement benefits - RRSP matching program;
- We offer above average vacation entitlement to enjoy over the rest of the year, including an annual paid holiday closure;
- Annual professional development allowance;
- Support, including some paid time, for community responsibility/volunteering;
- Maternity and parental leave top up;
- Annual staff trip/retreat for planning and year end celebrations. Previous trips include Cabo San Lucas, Puerto Vallarta, Los Angeles, and Palm Springs;
- Growth and advancement.
Application Process
To apply please submit your application online by August 16th, 2024
This is a truly amazing time for Pedalheads and we’re excited to be expanding our team and creating so much opportunity and growth for both our staff and the kids that come to our camps. Apply now and find out why Pedalheads people love what we do.
Pedalheads is committed to creating and upholding a diverse, inclusive and equitable environment that is respectful and welcoming to everyone. We believe that our programs are enriched by the presence of many voices from a variety of racial, cultural and religious backgrounds, political beliefs, ages, sexual identities and orientation, socio-economic backgrounds and physical and cognitive abilities.
We welcome applications from individuals of all identities and backgrounds. If you face any barriers to employment or require financial assistance or other accommodation during the recruitment and/or employment process, please feel free to contact the People and Culture team in confidence.
