Auxiliary
The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be “The Healthiest Small City in the World”, with five key priorities to be a City for People, a Resilient City, a Vibrant City, a Connected City and a Prosperous City.
The Public Safety Department – Bylaw Services is looking for a Bylaw Ticket Screening Clerk to join their team in an auxiliary capacity.
In this position you will be responsible for receiving and reviewing disputed bylaw tickets; explaining the dispute resolution process and determining if a ticket should be cancelled or upheld pursuant to policy and past practices. You will provide information, clarification and assistance to internal and external contacts related to bylaw information; prepare and maintain a variety of materials, reports or files; and compose routine correspondence. You will also maintain and update a variety of computer files and data including data related to paid, cancelled and outstanding Bylaw Enforcement Notices (tickets).
You will have general office experience, a minimum keyboarding speed of 40 wpm net, a demonstrated ability in Microsoft Office (Word, Excel, Outlook and PowerPoint), plus have considerable experience with or an equivalent combination of training and experience. You also possess a thorough knowledge of related bylaws, and regulations together with a strong competency in communication and customer service skills in responding to enquires from the public, including front counter support when required. Shortlisted candidates may be required to complete standardized tests or exercises to demonstrate their applicable skills and knowledge.
Salary:
$31.58 per hour
(Pay Grade 15 – January 2026 rates)
Hours of Work:
Hours are variable dependent on operational needs.
If you are passionate about making the City of North Vancouver an even greater place to live, work and play, apply on-line through the Career Portal at www.cnv.org by Wednesday, July 15, 2026.
We are committed to being an inclusive employer—one that reflects the diversity of our community and values the unique contributions of each person. Guided by our core values and Council’s vision for an open and inclusive city, we work to create respectful, safe, and accessible workplaces. We regularly review and improve our hiring practices to help identify and remove barriers. Through ongoing learning, we continue to address any that remain.
We welcome applications from all qualified candidates. If you need an accommodation during the selection process, or are having trouble completing or submitting your application, please contact us at [email protected]. We’re here to support your full participation.
Thank you for your interest in the City of North Vancouver.
We respectfully acknowledge that we live and work on the traditional and unceded territories of the Sḵwx̱ wú7mesh Úxwumixw (Squamish Nation) and səlilwətaɬ (Tsleil-Waututh Nation). The City of North Vancouver is committed to Reconciliation with these Nations, who have lived on these lands since time immemorial.
Posting: 2026-0077
June 30, 2026
