HM Note: This hybrid role is three (3) days in office
Responsibilities:
Designing, developing, testing, implementing, maintaining and enhancing system architectures (technical, data, application, network) for both acquired and developed application solutions. This includes identifying specific requirements for specific complex and technical environments.- Collaborate with the project team to ensure product backlog prioritization and business analysis materials (e.g., agile user stories/requirements, specifications, etc.) have appropriate detail to achieve project objectives.
- Design high quality and well-documented code according to accepted standards based on user requirements.
- Interact with key business & technology stakeholders to define, analyze, and deliver requirements that reflect the needs of both the business and end-customers.
- Perform system integration from a technical perspective, including creating new interfaces; identifying bottlenecks and recommending specific areas for improvement; recommending ways of maximizing or enhancing efficiency.
- Coordinate the development of business systems/applications including assisting team members through the systems development life cycle. Develop implementation activities, including establishing testing processes to effectively measure achievement of objectives; coordinate testing and implementation with client's and users.
- Supports the resolution of production issues and problems. Makes recommendations to improve internal application processes & systems.
- Participate in Agile-Scrum practices such as daily stand-ups, grooming, planning, and sprint retrospectives.
- Involved in all phases of the SDLC (Software Development Life Cycle) from analysis, design, development, testing, implementation and maintenance with timely delivery against aggressive deadlines.
- Participate in Agile delivery for enhancements.
- Recommends or automates approaches to streamline and integrates technological processes and/or systems to improve operational efficiency and effectiveness.
- Support teams with Accessibility standards remediates for the I&IT solution.
- Collaborate with Cyber Security and OPS Information Technology Partners to remediate application safeguards such as Threat Risk Assessment and Penetration testing recommendations.
- Coordinate the development of business systems/applications including assisting team members through the systems development life cycle.
- Knowledge transfer and documentation as requested by the Project Manager and Manager
- Supports the management of specific project deliverables & outcomes, including managing projects to completion, as required to deliver business objectives.
- Support new team members with necessary documentation and demos needed to learn the application.
Skills
Experience and Skill Set Requirements
Public Sector Experience: 5 points
- 5+ years of experience working in the healthcare industry, specifically in maintaining and supporting systems such as Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and Ontario Healthcare Reporting Standards (OHRS) compliant.
- Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information, preferred
Technical Expertise and Guidance: 35 points
- 10+ years' experience with I&IT Solutions development.
- Good development experience with Salesforce platform.
- Experience with Salesforce Omni-Studio, Velocity, lightening web components, Experience Cloud, Apex, Triggers, and Visual Force.
- Able to lead teams through end-to-end software development life cycle, including deployment using DevOps tools and agile techniques.
- Demonstrated experience in providing guidance during evaluation of a business requirement and how it can be met with either point-and-click configuration or code and customization.
- Have knowledge/experience in code management and change management using Cloud-based tools like GitLab, Azure DevOps.
- Demonstrated knowledge of, and hands-on experience in leading application development, including architecture, security, coding, testing, troubleshooting, documentation, and cloud administration.
- Experience in providing hands-on expert level assistance to developers for technical issues. • knowledge and hands-on experience of NODE.JS and Frameworks, RESTFUL web services)
- Advanced knowledge and understanding of best practices for developing web-based applications that meet Accessibility for Ontarians with Disabilities Act (AODA) compliance standards.
Development & Application Support Skills: 30 points
- In depth knowledge of Salesforce experience cloud.
- Experience with code version control systems (e.g.Git, Azure Devops), DevOps practices, cloud delivery / deployment models.
- Have knowledge of common authentication technologies (SAML, OIDC) browser-based security controls and standard web application security tools.
- Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce to support business requirements,
- Application development, including basic Visualforce pages/Lightning pages, Lightning Web Components,
- Assist with each release cycle to implement and deploy new/updates to existing applications and code,
- Testing (unit and systems), debugging to produce quality code.
- Striving towards coding best practices and data quality.
- Contributing to technical documentation.
- Supporting the technical team as needed to coach and mentor.
Communication and Interpersonal Skills: 15 points
- Ability to collaborate with business partners, internal technical teams. Provide demos and training as needed.
- Strong verbal and written communication skills.
- Strong interpersonal and negotiation skills.
- Strong consulting skills to engage with all stakeholders.
- Interact professionally with a diverse group of executives, client managers and subject matter to determine needs and desired changes.
- Explain and present technical complex system details, limitations, considerations, and solutions to non-technical audiences.
- Demonstrated team player with a track record for meeting deadlines.
- A motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities and a proven track record for meeting strict deadlines
Analytical and Problem-Solving Skills: 15 points
- Lead analysis of business and systems design requirements for systems projects and for efficient use of databases
- Identify information technology issues of corporate significance, evaluate impact on IT plans and objectives, and develop solutions, options and recommendations.
- Provide support and conduct options analysis, cost/ benefit analysis on alternate solutions.
- Analyze business and systems design requirements and provide technical solutions.
- Gather and design functional requirement and write technical specifications documents.
- Investigate and analyze complex technical issues and problems.
- Demonstrated experience in analyzing and resolving any problems, issues, or concerns with systems applications, hardware, software, or telecommunications.
- Experience with providing application fixes to support the user acceptance testing and deployment activities.
Must Haves:
Experience with Salesforce
Experience with code version control systems (e.g.Git, Azure Devops), DevOps practices, cloud delivery / deployment models.