This Sales Associate position is ideal for the candidate that has knowledge/experience with small handheld power equipment. As a distributor for the STIHL brand we are looking for a candidate that knows the equipment, has a drive for results and a passion for customer service. This position will be working at our customer service desk with specific duties related to STIHL sales and general customer service responsibilities. As a part of the Sales Associate team additional responsibilities include: providing prompt, courteous and efficient service to customers, advising customers on appropriate merchandise and related items; processing transactions (cash, credit card, debit card) using retail software; ticketing and replenishing merchandise, cycle counting; general housekeeping of shelves, loss prevention, merchandising, restocking and staying current with trends in the industry.
DUTIES / RESPONSIBILITIES:
- Assist customers in locating merchandising in store, and on Homehardware.com,
- Ensure customers are greeted when entering the store or your department
- Determine customer’s needs by asking open-ended questions
- Assist customers in locating and comparing merchandise to complete their project
- Assist customers with carrying out of large or heavy items.
- Achieve store sales targets through cross selling and customer interaction.
- Build special displays and signage for sales, promotions and other special events.
- Attend store meetings, training sessions, etc. as required.
- Minimum 1 year retail experience
- Knowledge of chain saws and other small handheld power equipment
- Ability to work a flexible schedule including weekends, evenings and holidays.
- Friendly and helpful attitude toward customers.
- Excellent communication skills.
- Willingness to learn.
- Ability to lift up to 40lbs and stand for extended periods of time.
- Willingness to continually develop professional skills and knowledge base.
- Ability to work co-operatively in a team atmosphere.
- Extended health care
- Vision care
- Dental care
Job Types: Full-time, Part-time, Permanent
- retail : 1 year (Required)
- sales: 1 year (Required)
- small power equipment : 1 year (Required)