Location: Trans East Trailers Ltd.
Position Type: Full-Time, Permanent
Schedule: Monday to Friday, Day Shift (8-hour shifts)
About Us
Trans East Trailers Ltd. is a fast-growing trailer dealership specializing in trailer sales, service, parts, and rentals. We are committed to providing exceptional customer service, quality workmanship, and a safe, team-oriented work environment.
We are currently seeking a motivated and organized Service (Warranty) & Operations Coordinator to join our team
Required Skills & Qualifications
- Trailer service industry and or warranty administration experience is considered an asset
- Strong communication and customer service skills
- Ability to effectively work with customers and multiple departments
- Strong troubleshooting and problem-solving abilities
- Excellent attention to detail
- Proficient with Microsoft Outlook and general computer applications
- Self-starter with the ability to work independently
- French language skills are considered an asset
Key Responsibilities
- Verify warranty eligibility and submit warranty applications
- Process and manage warranty claims
- Assist the Admin Manager with the following
- Write and process service work orders and invoices
- Communicate with customers regarding service requirements and updates
- Perform data entry and maintain accurate records
- Assist the Rental Manager with the following
- Outbound and inbound inspection process
- Uploads of documents, including agreements and pictures
- Update Preventative Maintenance (PM) and MVI due dates
- Liaise with Parts, Service, Rental and Accounting departments
- Maintain a clean, organized, and safe work environment
What We Offer
- Competitive salary
- Comprehensive benefits package
- RRSP matching program
- Stable, full-time employment
- Safe and professional work environment
- Opportunity for growth within a rapidly expanding company
- Supportive and team-oriented workplace culture
If you are organized, customer-focused, and looking to build a career with a growing company, we encourage you to apply
Pay: $50,000.00-$58,500.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- RRSP match
- Vision care
Work Location: In person
