The Georgian Nurse Practitioner-Led Clinic (GNPLC) is located at 7325 Yonge Street, Innisfil, Ontario, in the Rizzardo Health & Wellness Centre. Our guiding values include; inter-professional collaboration, person centered, empowerment, continuous learning, and quality service development. We are an organization where a supportive and balanced culture exists, and there are many opportunities for personal development and growth. We are looking for a customer service focused individual to join our team as a full-time medical Office Administrator.
Duties
- Greet and check-in patients in a friendly and professional manner
- Answer phone calls and schedule appointments
- Verify patient information and OHIP coverage
- Update and maintain patient records within an electronic medical record (EMR) system
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Coordinate referrals to other healthcare providers as needed
- Provide administrative support across all levels of the organization
- Support our programs and services through quality improvement (QI) initiatives, information technology projects and health and safety initiatives
Qualifications
-Exceptional customer service skills to make all patients and visitors feel welcomed, heard and supported
- Experience with ACCURO (EMR) system
- two (2) years’ experience in a similar role, preferably in a medical setting
- Medical Office Administration/Health Care Admin Diploma- preferred
- Familiarity with VoiP phone systems and office equipment
- Strong administrative skills with attention to detail
- Knowledge of medical terminology is an asset
- Excellent communication skills
- Ability to multitask and prioritize tasks in an environment with frequent interruptions
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Job Type: Full-time
Pay: $44,500.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Education:
- Secondary School (required)
Experience:
- Medical Office Administration: 2 years (preferred)
Work Location: In person
