ABOUT OUR COMPANY
We are an established B2B importer and manufacturer of wall art servicing retailers of all sizes across North America. To accelerate our growth, we are executing a dual strategy: launching a brand-new, direct-to-consumer (B2C) website under a fresh brand identity featuring our entire catalog of art, while simultaneously expanding our reach into specialized, alternative B2B wholesale markets.
ABOUT THE POSITION
In this role, you will be responsible for managing accounts receivable functions, processing customer payments, supporting e-commerce operations, and providing general administrative support. If you enjoy working in a fast-paced environment and have strong organizational and customer service skills, we'd love to hear from you.
This job posting is for an existing vacancy.
Duties and Responsibilities
- Reconcile credit sales from previous day to Converge and create a summary
- Reconcile bank account data received from accounting to credit card sales, post EFT/wire
- Payments received without prior notice and create a summary
- Monitor Amex charges to ensure payment is received and correct
- Process payments that come due daily from customers on credit card terms
- Receive and post payments from customers via credit card, check, wire transfer/eft, debit, or cash
- Send out collection notices/call for overdue accounts
- Communicate and coordinate with client care manager regarding any potential customer payment issues
- Contact customers for missing/expired credit card information
- Post payments received by mail and deposit to the bank
- Evaluate and settle credit claims and issue credits, interacting with customers as required
- Back up reception/answer phones
- Manage petty cash
- Prepare and process staples and toner cartridge orders
- Mail payments
- Monitor and reconcile large customer accounts on a weekly basis and report any unexpected deductions/penalties
- Order entry of all daily e-commerce orders
- E-commerce orders follow through until completion
- Manage all customer service-related issues related to e-commerce
- Specific to the account faire, act as a liaison, when questions come through the chat line
- Like e-commerce, managing all daily orders for faire and any post shipping issues
Qualifications
- 1–3 years of administrative experience, preferably in an accounts receivable, accounting, or office administration role.
- Experience with payment processing, account reconciliation, or collections is considered an asset.
- Strong organizational skills with exceptional attention to detail.
- Excellent communication and customer service skills.
- Proficiency with Microsoft Office, particularly Excel and Outlook.
- Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
- Comfortable working independently as well as collaboratively within a team.
COMPENSATION
- $51,000 – $56,000 per annum based on qualifications and experience.
- Group Benefits.
- Three weeks annual vacation.
HOW TO APPLY – Please apply with your resume and cover letter through Indeed.ca. Although we appreciate each application, only those being considered for the position will be contacted.
DIRECT CONTACT – Applicants and recruiters, please do not contact the company directly by phone, email, text, or LinkedIn messaging regarding this job posting.
Accessibility – At Streamline Art & Frame Inc., we are committed to fostering an inclusive, accessible environment, where all employees feel valued, respected, and supported. We are an equal opportunity employer that recognizes the value of a diverse workforce. If you require accommodation for the recruitment/interview process, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place.
Pay: $51,000.00-$56,000.00 per year
Benefits:
- Extended health care
- Paid time off
Work Location: In person
