Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing excellent customer service while managing administrative tasks efficiently. This role requires familiarity with dental office procedures, electronic medical records, and strong communication skills to ensure smooth daily operations. Prior experience with dental software such as Dentrix would be preferred. The Dental Receptionist plays a crucial role in creating a welcoming environment and supporting the clinical team.
Duties
- Greet patients warmly and manage patient check-in/check-out processes
- Schedule appointments and manage the appointment calendar using Dentrix software
- Verify patient insurance information and process billing using electronic medical records systems
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Collect payments, co-pays, and handle financial transactions accurately
- Maintain accurate patient records in compliance with privacy regulations
- Assist with administrative tasks such as filing, faxing, and correspondence
- Prepare patient charts and ensure all documentation is complete prior to appointments
- Coordinate with dental staff to facilitate smooth clinic operations
- Ensure the front desk area remains organized and welcoming
Experience
- Previous experience as a dental receptionist
- Familiarity with dental practice management software such as Dentrix
- Knowledge of medical terminology related to dentistry and healthcare
- Experience working with electronic medical records (EMRs) systems
- Strong office experience including handling multi-line phone systems and administrative duties
- Excellent communication skills, both verbal and written
- Ability to multitask efficiently in a fast-paced environment
Pay: $25.00-$30.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Work Location: In person
