Shelter House & Kwae-Kii-Win Thunder Bay

Internal & External Posting

Rotations available:

Shelter House

Tuesday - Saturday, Midnights (11:30pm - 7:30am)

Kwae-Kii-Win

Saturday - Wednesday, Midnights (11:30pm - 7:30am)

Kwae-Kii-Win

Thursday - Monday ,Midnights (11:30pm - 7:30am)

**** When applying please specify rotations that most interest you ****

Client Support Services

• To be directly involved in the case management of designated residents.
• Receive and admit residents according to designated procedures.
• Assess and assist with a resident’s personal needs e.g. hygiene, nutrition, medical, and/or emotional.
• Support a harm reduction model of resident care.
• Communicate effectively with residents including active listening and problemsolving around barriers and /or referrals to appropriate community resources to address resident needs.
• Monitor resident activities and provide effective intervention in crisis situations.
• Facilitate appropriate program activities for residents.
• Monitor incoming/outgoing people and direct visitors appropriately.
• Work cooperatively and effectively with other staff, volunteers, & residents.
• Maintain an effective communication tool and record of resident activities to ensure effective service delivery by documenting information/observations/impressions which may affect a resident’s case plan.

Volunteer/Dontation Support

• Provide assistance to volunteers, as required.
• Accept all donations in an appropriate manner.
• Maintain accurate records of all donations.

Building Maintenance

• Assist residents in maintaining a clean living space.
• Assist with inventory control as delegated by Operations Supervisor.
• Report any necessary maintenance to the Operations Supervisor.
• Perform other duties as assigned by the Operations Supervisor.

Health and Safety Responsibilities

• Report all health and safety concerns to an Operations Supervisor or a representative of the Joint Occupational Health & Safety Committee.
• Take every reasonable precaution to ensure the safety and well-being of residents.
• To work in a healthy and safe manner

Qualifications

• A diploma, degree or certificate in a related field such as Addictions Counselling, Personal Support Worker, Social Work, Police Foundations, Aboriginal Canadian Relations, and Aboriginal Community Advocacy or equivalent combination of education and/or experience is preferred.
• Education and/or Experience in directly assisting persons with psycho/social/physical, educational, emotional and/or environmental conditions.
• Strong communication skills specifically in conflict resolution and nonviolent crisis intervention.
• Previous experience working in a shelter environment is preferred.
• Previous experience with life skills such as cooking, cleaning, and managing finances is desirable.
• Knowledge of harm reduction, community service agencies and the homeless population are assets.
• Demonstrated ability to use sound judgement, perform job duties with minimal supervision and problem solve.
• Demonstrated ability to assist in program development.
• Demonstrated ability to establish and maintain effective working relationships with residents, staff, community agencies and the public.

Job Type: Full-time

Salary: $16.78 /hour

Location:

• Thunder Bay, ON (Required)