SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include: competitive wages, comprehensive group benefits plans, and RRSP matching.
Reporting to the Manager, Parts & Inventory, this position works with the Parts Business Owner to implement required business process that can be supported by the eXtend ERP system and associated systems to optimize the total process end-to-end. The Business Analyst works closely with the ERP/ Software vendor resources to evaluate how best to meet the business needs. This role is involved in project planning and supervising employees within projects and is expected to be a subject matter expert (SME) in their area of accountability.Additional responsibilities include, but are not limited to:
Participating in and leading workshops with users, Parts personnel and project teams in order to identify, analyze, and document business policy and process opportunities.
Documenting current and future Parts procedures and ensuring they are communicated appropriately.
Collaborating with the change management team on identifying opportunities for the training group as well as participating in the development of communications.
Working with the eXtend team on testing and implementing Parts projects solutions.
This position typically requires post-secondary education in a related field and 3-5 years of relevant experience.
Additional qualifications include:
Excellent written and verbal communication, time management and collaboration skills
A thorough understanding of business processes, data structure, reporting, and internal controls
Ability to take ownership of assigned initiatives/projects
Ability to use a customer-focused approach to resolving issues
Ability to proactively identify and manage risk
Ability to work as a team and independently
Ability to travel as needed
SMS Equipment Employees: please note that this position is reward eligible under the Candidate Referral Program.