Front Desk Agent
Are you a friendly people person who is passionate about the job and providing exceptional customer service that goes above and beyond, exceeding the exceptions? If so, then this is the right job for you!
We are currently looking for a part-time/holiday relief Night Auditor that is good to work 11 PM - 7 AM. Please do not apply if you are not able to work 11 PM - 7 AM.
Requirements:
- Experience is a bonus, but we will train anyone who has no experience.
- Excellent customer service skills.
- Being able to multitask in a fast paced environment.
- Pleasant, courteous, fast acting, professional.
- Knowledge of the surrounding areas and what options there are for tourists.
- Strong communication skills.
- Strong knowledge with computers and technology.
- Knowledgeable with numbers and accounting, balancing numbers.
- Must have the ability to work alone and with other team members.
- Must be available evenings, weekends, on call to be considered for this roll
Duties and Responsibilities:
- Register guests and assign rooms.
- Accommodate special requests whenever possible for guests.
- Thoroughly understand the credit, debit and cash handling policies.
- Proper telephone/email etiquette.
- Communicating with all departments.
- Complete check in/check out easily with no fuss.
- Maintain a clean working environment.
- Understand the needs and demands of the business.
- Have the ability to stand for a long period of time.
- Running the audit to the following day.
Please bring your resume to the hotel and be prepared for an on the spot interview with management.
Hotel Address:
513 Gateway Road NE, Airdrie, AB.
Job Types: Part-time, Permanent, Casual
Pay: From $16.00 per hour
Expected hours: 8 – 24 per week
Benefits:
- On-site gym
- On-site parking
Education:
- Secondary School (required)
Experience:
- Customer service: 2 years (required)
- Front desk: 1 year (required)
- Night Audit: 1 year (required)
Work Location: In person
