CA- Senior Desk Adjuster 3
Crawford and Company
Mississauga, ON
Why Crawford?
People taking care of people. It’s that simple. At Crawford & Company, we treat our clients’ policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first.

We are guided by our collective value system: RESTORE.

At Crawford, we:
Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
Are Empowered to advance the company mission and take ownership of our individual career progression.
Promote Sustainability through a corporate culture in which employees are good stewards of their communities.
Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.
Are One Crawford, embracing a global mindset that’s inclusive, agile, mission-focused, and customer-focused.
Give Recognition, participating in an environment where people are rewarded for jobs well done.
Embody an Entrepreneurial Spirit, sharing a passion to succeed, innovate, and outpace our competitors.
We believe in leading by example – at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at

In addition to a competitive salary, Crawford offers you:
Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries
On-going training opportunities through every stage of your career
Strong benefits package including Registered Pension Plan; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.
Position Summary
We are currently recruiting for a Senior Desk Adjuster to join a dedicated team within our Inside Claims team in Mississauga, ON.

The opporunity is available for any candidates who are interested in working remotely from home in Ontario.

Job Description:
The successful candidate will investigate, evaluate, negotiate and settle commercial auto AB and BI claims on the desktop for one dedicated client using a variety of techniques and systems. The candidate will direct field adjusters on a task basis as required. The candidate will participate in ensuring accurate recording, reporting and presentation of files. IND1

At least 8 years of claims handling experience, knowledge of in Property, Auto PD, and BI
Post-secondary education in an insurance related field
CIP designation or working towards full license
Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
Proficient in maintaining accurate and detailed activity, transaction and reserve records
Intermediate computer skills including Office 365 or Office 2013
Excellent communication skills Must be a team player with a strong commitment to quality and customer service Licensed in multiple provinces including Alberta and British Columbia or if unlicensed, the ability to obtain license required.
Additional Information
We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted. Crawford is an Employment Equity employer.

Crawford is strongly committed to diversity within its community. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas. We encourage freedom of association, fair compensation and labour practices and avoid child labour.

Crawford is committed to identify and remove any discriminatory policies and practices found in the recruitment, selection and hiring, promotion, training, retention and termination of employees in all levels and categories of employment.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies, a request for accommodation will be considered throughout the hiring process.

Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email as soon as possible to make appropriate arrangements.