Process Supervisor
Redpath Sugar Ltd
Toronto, ON
Redpath Sugar is located on Toronto’s historic downtown waterfront and has been a part of Canada’s heritage for more than 160 years. Our brand is the oldest food-related trademark in Canada and is recognized across the country. Redpath Sugar is part of ASR Group, the largest cane sugar refiner in the world.


Building on our culture of high performance, we continue to evolve as an organization and leverage the capabilities of our greatest resource - our people. At this time we are seeking to add to our Processing department at the Shift Supervisor level. Redpath’s compensation and conditions are excellent and we look to recruit leaders who have skills and experience to match.

We are looking for supervisor with technical and leadership experience in a fast-paced, complex manufacturing operation. You have a strong process aptitude, excellent analytical thinking, problem solving skills a drive for continuous improvement and ability to work independently and as part of a team with members of all levels of an organization.

The Process Supervisor is a shift position responsible for leading the safe and efficient production operations of the largest sugar refinery in Canada. This position is also responsible for ensuring safety, sanitation and GMP practices within the SQF framework. The Process shift team and three shift technicians report to the Process Supervisor.

Accountable for the health and safety of shift employees in the process department. Responsible to ensure that all operations are safe and that employees work in compliance with established work practices and procedures.
Directs site operations and coordinates with on and off-site emergency response teams during emergencies.
Leads the work of the process shift teams in a manner that supports exceeding daily standard production rates, product quality, customer service and utility efficiencies.
Diagnose problems in the operation using the WonderWare control system, laboratory database and independent observations. Able to then make the required decisions to resolve them to support the plant goals.
Identifies and implements improvements in the processes followed by the process operating team to improve their performance.
Leads continuous improvement problem solving sessions to action improvement opportunities through root cause analysis. Is a trained facilitator of the RCA process and participates in A3 and DMAIC problem solving processes.
Oversees operator training on safety, quality, operations and other areas as required.
Supervises the packaging and warehouse operations when required to cover for the Packaging Supervisor as needed


Recognized technical abilities and practical experience with strong capabilities in the following areas: Large scale continuous unit operations, food manufacturing; leading shift teams, continuous improvement; process measurement and control; mechanical aptitude; troubleshooting; ability to understand and apply general engineering principles
Ability to communicate effectively across all levels of the organization.
Manage multiple priorities with overlapping tasks and work independently with minimal supervision.
Ability to lead diverse teams to challenge the status quo to achieve operational improvements
Demonstrated ability to identify problems, develop and implement solutions.
Strong organization skills, attention to detail and follow through to resolve any outstanding issues.
Proficient skills specifically in Microsoft Word, Excel, PowerPoint and Outlook are required.
Fundamental understanding of food standards, safety and sanitary regulations and good manufacturing practices.

Packaging: Work together to ensure that packaging sugar supply needs are met.
Maintenance: Leads the shift maintenance team to troubleshoot and resolve shift maintenance problems. Assists in the planning and release of larger maintenance items with the Maintenance Manager.
Quality: all levels for shift process quality analysis, process investigations and customer product testing.
Logistics: all levels to manage the on time loading of bulk and liquid trucks.

College or University graduate with technical or engineering focus preferred.
Minimum of 5 years Supervisory experience leading teams in an Industrial setting or demonstrated leadership and supervisory skills.
Demonstrated understanding of structured problem solving (CI), Lean experience an asset.
Experience with sugar refining or a continuous production process preferred.
Proficient in use of Microsoft Word, Excel, Power Point and Outlook MS Office skills required. Knowledge of SAP is an asset.
Professional communication with internal and external contacts through telephone and e-mail communications is essential.

For more than 100 years, our employees have taken pride in “Making Life a Little Sweeter” by providing our customers and consumers with quality service and sugar products. Our commitment to that principle drives us in all that we do and encourages us to uphold our company’s high ethical standards of business conduct to ensure our continued success