Salary: The salary range for this position is CAD $54.16/Hr. - CAD $77.86/Hr. Summary:
We acknowledge that Providence Health Care & the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.
Our Culture
Every Providence hospital, residence and clinic is committed to excellence in patient and family-centered care. At Providence Health Care, you will be a part of a diverse environment where all people are valued and respected. With our talented team of employees, you will help us to become a part of the future of health care in British Columbia.
Driven by compassion and social justice, we are at the forefront of exceptional care and innovation. As individuals within a mission-driven organization, many of us feel very close to our “why.” We are committed to social justice, compassionate care, and Truth and Reconciliation with Indigenous Peoples.
Providence Health Care is a proud recipient of:
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2024 BC’s Top Employers
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2024 Canada’s Top Employers for Young People
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2024 Mosaic Employer Recognition Award
Providence Health Care’s new St. Paul’s Hospital Project – IT Program is hiring! We are looking for a Project Manager for our Clinical & Business Systems portfolio.
To learn more about the new hospital project, check us out here.
IT Program Vision: To be a national healthcare reference centre for best practice information technology solutions that enable patients and families, clinical professionals, academics, and research partners to improve the patient care experience.
The IT Program team prioritizes employee growth and learning opportunities. Team members are encouraged to develop career plans and are enabled to attend conferences, pursue certifications, and undertake additional training in line with their career plans. The team works under a hybrid model, with some requirements to maintain a presence at the office and at the construction site and some flexibility to work remotely.
In this position, you will report to Nancy Nguyen, Program Manager, Clinical & Business Systems, and will be joining an exceptional, hardworking team. The IT Program Executive Director, Jordan Pope, leads the team through a strong vision and a wealth of redevelopment expertise.
Qualifications / Skills and Education:
What We Offer
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The typical hiring range for this position is $106,000 - $132,000 CAD per year.
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A comprehensive health benefit package, including dental, vision, and life coverage.
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An orientation session and comprehensive onboarding to all new hires.
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A chance to grow professionally and personally, as part of a supportive team driven by innovation and the desire to address the future health needs of patients, families, and our communities.
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This position will be required to be hybrid.
What You Will Do
The Project Manager, Clinical & Business Systems will be responsible for overseeing and supporting the planning, design, and technology system implementation of complex projects for the New St. Paul’s Hospital (NSP) including project planning, project management, communications, and participating in procurement of equipment. This position supervises assigned staff and provides leadership by directing work teams, contractors, and consultants to ensure accountability, communication, and performance.
This portfolio consists of operationalizing Clinical & Business Systems and IT equipment including, but not limited to:
- Applications and IT Equipment used in Outpatient areas
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Primary and Community Care Applications
- Renal Applications
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Downstream systems of Cerner
The Project Manager, Clinical & Business Systems:
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Manages the planning and implementation of technology system projects from the initial planning and design stages through to implementation and completion; provides support by conveying policies and priorities, directing work and ensuring issues are resolved or escalated to appropriate level(s) to meet project deliverables and timelines.
- Establishes project team structure by gathering input from stakeholders, identifying needs and skills required; directs and supervises assigned staff by assigning work, orientating staff, developing and implementing appropriate staff development and retention plans; conducts performance evaluations as required.
- Establishes effective communications channels to ensure stakeholders are fully engaged and aware of project status; provides frequent clear and concise reports regarding ongoing issues, progress updates, challenges and opportunities.
- Carries out project plans according to established Providence Health Care project methodologies and systems to ensure successful and coordinated completion of project components by facilitating consensus with stakeholders. Monitors project charter, plans, budget, scope, schedule, expenditures, client satisfaction and risks; reports on variances and impacts to deliverables, and makes recommendations to NSP Project leadership to mitigate cost overruns, maintain adherence to allocated budgets and timelines, and ensure delivery of a successful project.
- Leads business plan development for projects through the preparation of feasibility studies and/or technical analysis and solution development, development of the project charter, functional requirements, scope and design concepts, budgets and implementation planning.
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Applies technical systems expertise to advise and assist senior management in achieving its vision and strategic direction through the development of supporting documentation and artifacts for submission to the Government.
- Collaborates with operational stakeholders to align and integrate the IMIT and clinical business model with the facility design including working together to determine the staff complement needed to support and optimize the delivery of patient care and services.
- Monitors all planning and project activities to identify areas of overlap, conflict, and coordination, and liaises with site and other staff to identify, recommend and implement management strategies. Engages, collaborates with, and provides work direction to consultants, IMIT, operational staff and construction contractors to ensure strong and effective communication between on-site work groups.
- Reviews and signs off schematic designs, design development documents, and working drawings and specs for technology systems functionality, attainment of program/facility needs, adherence to technical standards and specifications, efficiency and cost-effectiveness of the design solution, consistency with best practices, IMIT sustainability, and building code compliance. Leads and/or facilitates all stages of technology system project implementation during construction and operational commissioning.
- Leads the engagement of professional consultants and contractors with support from Procurement; manages established contracts and oversees performance to ensure that consultants and contractors complete on obligations and deliverables; negotiates changes and resolves disputes within authorized limits.
- Establishes and maintains a network of relationships and influence to promote NSP interests and issues and to influence decision making affecting project outcomes with internal groups/departments. Monitors adherence to established quality control/risk management protocols. Identifies, communicates, and works with appropriate stakeholders to mitigate potential risk management issues. Manages ongoing customer relations. Ensures NSP interests are represented in resolution of problems.
- Updates department knowledge of current and emerging technology systems design within new facility construction and innovations through evidence-based design concepts; uses design and construction research in the development and updating of design and construction standards and guidelines. Develops and coordinates facilities planning practices principles, standards and policy through application of evidence-based best practice and LEAN principles.
Responsible for monitoring approved project budgets and reporting variances.
Duties and Responsibilities:
What You Bring
A level of education, training, and experience equivalent to a Bachelor’s Degree in a relevant discipline, supplemented by formal training in project management plus seven (7) to ten (10) years’ experience in all phases of project planning, inclusive of supervisory experience, in a large complex organization such as health care; or an equivalent combination of education, training and experience.
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Implementing technology systems in an existing healthcare environment or within a new facility; and
- Project management, supervision, and facilitating and managing consultation processes with stakeholder groups.
Project Management Professional Designation or in progress would be considered an asset.
Skills and Abilities
- Comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.
- Broad knowledge of patient care delivery systems in primary, acute and community settings.
- Demonstrated ability to effectively manage planning, design and technology system projects simultaneously.
- Understanding of available resources for projects and applicable stakeholder groups including feedback and detailed analysis on project processes.
- Demonstrated track record of delivering high value projects (>$1M) on time and on budget
- Demonstrated leadership skills and the ability to lead and inspire staff, and build a team environment that fosters trust and respect.
- Demonstrated ability to supervise team members and provide direction to other staff, and consultants and contractors.
- Demonstrated ability to identify, plan, organize, prioritize and implement projects in a timely manner in a dynamic project environment with changing priorities.
- Possesses business acumen and analytical skills to anticipate financial and business requirements and ensure effective use of resources.
- Strong organizational, interpersonal, customer relations, communication and facilitation skills to develop and maintain strong relationships with key stakeholders.
- Knowledge of technology systems capital project planning and implementation processes, including design, and procurement within new hospital facility construction is an asset.
- Demonstrated attention to detail.
- Ability to operate related equipment including related software applications.
- Physical ability to perform the duties of the position.
