As a night auditor, you will maximize guest experience from check-in to check-out. You will also be responsible for balancing payments at the end of the day.
Duties:
- Greet guests upon arrival
- Provide exceptional guest service at check in, check out, and during guests' stays
- Record client information in the internal database and process payments
- Answer telephones and make reservations
- Perform light housekeeping duties/cleaning of front desk and lobby, as needed
- Reconcile accounts
- Create invoices
- Data entry
Qualifications/Abilities
- In-depth knowledge of hotel Front Desk operations; experience with OPERA required
- Service-oriented with great interpersonal skills
- Ability to communicate effectively, both verbally and in writing
- Computer skills
- Excellent problem-solving skills
Pay: $17.00-$18.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Experience:
- Hospitality: 1 year (required)
Work Location: In person
