Join Our Growing Team in Ottawa!
Synergy Protection Group Inc. is on the lookout for experienced and dedicated Tactical Security Guards to become a part of our dynamic, hardworking, and rapidly growing team in Ottawa, Ontario!
Positions: Full-Time/Part-Time/Casual opportunities available as Tactical/Mobile/Supervisory Roles available.
Location: Ottawa, Ontario
Use of Force Certification preferred
Valid Ontario Security License
Valid Full G Driver's License preferred
Who are we?
At Synergy Protection Group Inc., we pride ourselves on professionalism and integrity. As a Security Guard, you'll play a crucial role in ensuring the safety and security of our clients and their premises. You’ll be the first point of contact for many, and your friendly demeanor and vigilance will make a lasting impression.
Key Responsibilities:
- Ensure property Loss Prevention, observe and report suspicious and suspicious activity
- Perform fire watch duties as required
- Provide basic access Control & wayfinding as required
- Interior/Exterior patrol duties, such as circulating throughout public areas to maintain an orderly atmosphere by identifying and deterring illegal or prohibited activities.
- Responding to security related incidents on site including the application of Non-Violent Crisis Intervention techniques.
- Responsible for order maintenance including controlling or restoring order to an unruly crowd.
- Responding to medical emergency calls and providing first aid.
- Screening of packages, bags, and visitors for dangerous/prohibited items where applicable.
- Escorting Staff and Visitors/Contractors as required through secure areas or to/from parking areas.
- Application of the Trespass to Property Act and Corporate Trespass to Property Procedures as directed by the City of Ottawa.
- Assisting with Building Emergency and Evacuation Procedures
- Mobile Patrol Duties
- Assisting patients in care homes, members of marginalized communities, and residents in shelters and respites.
- Working in care homes, shelters, respites, or any other municipal properties as directed.
- Taking direction from staff on duty staff.
- Proactively responding to calls to support the team in a dynamic environment
- De-escalating crisis situations and handling emergencies
- Work closely with Local Law with Local Enforcement and Emergency Services
- Interacting with the public and customer service approach to security
- Completing incident reports and required documentation for all incidents
- Respond to emergencies in a quick and efficient manner
- Performing other administrative tasks as required
EDUCATION & EXPERIENCE – What you will bring?
- Valid Ontario Security License, completed grade 12 and/or police foundation diploma or equivalent
- Minimum 2 years of security experience
- Ability to work 12-hour shifts and standing/walking for long periods of time
- Ability to perform patrols by foot and respond to situations in a reasonable timeframe
- Basic telephone and MS Office skills
- Ability to work with people who are under stress or in need of medical assistance
- Excellent analytical and observational skills
- Ability to orient self/learn about the client site and services provided
- Comprehensive knowledge of common security policies and various related Acts, codes and legislation including the Criminal Code, the Trespass to Property Act, the Fire Code and WHMIS
- Ability to react to and resolve emergency and crisis situations in a proper manner
- Demonstrated ability in preparing and maintaining clear, concise, and legible security reports and detailed records
- Highly developed interpersonal and customer-service skills, including conflict resolution, problem-solving, decision making, situational assessment and communication skills
- Excellent verbal and written communication skills in both English
- Must pass a vulnerable sector background check.
Why Choose Synergy Protection Group Inc.?
People-Centric Approach: We value our employees and invest in their growth.
Competitive Pay & Benefits: Enjoy comprehensive benefits and competitive pay.
Training & Development: Free training in Use of Force, Crisis Intervention, Mental Health First Aid, and more.
Flexible Schedules: We accommodate your needs.
Diversity & Inclusion: A supportive environment promoting diversity and engagement.
Growth Opportunities: We foster career advancement and continuous coaching.
Be a Part of Something Great!
Synergy Protection Group Inc. is redefining the security industry for the 21st century with innovative technology and unwavering commitment to our clients and staff. If you’re dedicated, professional, and ready to make a difference, we want to hear from you!
Perks we offer:
- We are all about our people and we show it!
- Competitive pay and comprehensive benefits
- Extended benefits after completion of 1 year of employment
- Provide free training such as Use of force, Non-violent crisis intervention, Mental Health First Aid, Report writing etc.
- Uniform provided free to charge
- Responsive management team
- Accommodate to your flexible schedules
- Continuous coaching and support
- Promote diversity through employee engagement
- Provide growth and development opportunities
Synergy Protection Group Inc. values diversity and is proud to be an Equal Opportunity Employer. We are committed to creating a welcoming and diverse environment and encourage applications from all qualified candidates. Accommodations are available on request for candidates taking part in all aspects of the interview process.
Apply Today!
Synergy Protection Group Inc. is proud to be an Equal Opportunity Employer. We welcome applications from all qualified candidates and provide accommodations for those participating in the interview process.
Job Types: Full-time, Permanent
Pay: $20.00-$21.00 per hour
Additional pay:
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Experience:
- Security: 2 years (required)
Licence/Certification:
- Security Guard Licence (required)
- Use of force certification (required)
- FULL-G Driver's Licence (preferred)
Work Location: In person
