Lead change management and continuous improvement initiatives within the service delivery centres to ensure optimal performance and achievement of key metrics.
Why join SE Health?
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Competitive Total Rewards
So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks. -
Flexibility & Belonging
Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first. -
Purpose & Impact
Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada. -
Growth That Meets Your Ambition
Access tuition support, training and meaningful career pathways across a growing, future-focused organization.
RESPONSIBILITIES:
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Monitor operational KPI’s to ensure performance is conformed to standard.
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Identify and implement efficiency initiatives that will have direct impact on business results
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Develop/Implement/Execute periodic audits on the operations
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Provide strategic insights and actions based on analysis of qualitative and quantitative data
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Organize data and insights to improve items such as: Productivity, staff utilization, non-billable, and revenue
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Develop and sustain a culture of Data integrity and accuracy for decision makers
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Evaluate current operational process and identify areas of deficiencies
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Develop solution models to redesign/improve the process utilizing statistical analysis and data intelligence
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Leverage LEAN/SIX SIGMA principles
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Ability to champion critical operational projects with multiple stakeholders under strict timelines
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Leverage agile management principles to drive results
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Ability to reinforce accountability to timeline and results
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Work collaboratively with different functional areas to obtain buy-in for process changes
REQUIREMENTS:
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Degree in (Health Science, Data, Quality Improvement, Engineering or Business) or relevant experience
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Strong LEAN and SIX SIGMA experience (Green or Black Belt Preferred)
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Project Management and Agile Method experience
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Excellent training, coaching, communication skills
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Strong technical background utilizing business intelligence tools, analytics, simulations
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Ability to work independently, take initiative and be self-directed and work with others in the context of a team
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Superior analytical, research, judgement, and problem-solving skills; takes personal initiative to apply these skills independently/without direction
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Performance driven, accountable for results.
About SE Health
SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.
Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at [email protected].
AI and compensation details: We do not use AI in our recruitment process. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The hiring pay range is $69 000.00 - $87 000.00 annually based on experience.
please apply online [email protected]
