Rock Country GM is currently seeking applicants for a part-time receptionist from 4-6pm Monday thru Friday and Saturdays from 8:30-4pm

WE OFFER:

• Paid Training
• Employee discounts

RESPONSIBILITIES:

• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Provide basic information to callers who have general inquires
• Assist the Office Manager with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.

REQUIREMENTS:

• Excellent communication and organizational skills
• Experience using Microsoft Office suite is an asset
• Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously