IT Assistant Internship
Heritage Skills Development Centre (HSDC)
Scarborough, ON

IT Technical Assistant

Position Summary

HSDC is currently looking for a person with experience in the information technology (IT) field to assist with fixing our computers, both in the office and in our computer lab that is used by our marginalized, low-income community for computer training, job searches and personal use. The candidate should have excellent knowledge of computer software and hardware, Windows environment and networking and troubleshooting techniques for related computer issues.

Responsibilities

  • Trouble shooting Internet connection, server problems & program issues
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults
  • Maintain current and accurate inventory of technology hardware, software and resources
  • Load all required software
  • Installing and configuring computer hardware operating systems and applications
  • Monitoring and maintaining computer systems and networks.

Qualifications

The ideal person will:

  • Possess a certificate, diploma or degree in computer science or related field – or equivalent experience
  • Have working knowledge of Windows operating systems
  • Be able to work independently, and with instructions
  • Knowledge of computer hardware and software systems and programs
  • Knowledge of computer troubleshooting
  • Knowledge of computer viruses and security
  • Ability to install and administer computer hardware, software and networks.
  • Have great verbal, presentation and listening communication skills

Benefits of Internship with HSDC:

  • Will receive reference letter, enabling you to obtain employment
  • Opportunities for full time employment
  • Acquire knowledge of potential employers, job and other valuable information
  • Provide opportunities to acquire work experience and / or improve your skills
  • Give you the joy of contributing towards making better lives for others

PLEASE NOTE THIS IS AN UNPAID INTERNSHIP THAT THE APPLICANT CAN USE FOR SCHOOL/COLLEGE CREDITS OR WORK EXPERIENCE

Job Type: Internship