Veuillez noter que nous sommes un service d’aide à l’emploi gratuit; et non l'employeur, pour accompagner les personnes en situation de handicap physiques et/ou sensorielles (ex : personne à mobilité réduite, diabète, problème de vision/d’ouïe/cardiaque, hernie discale, etc.) à s’intégrer ou se réintégrer sur le marché du travail.
Pour être admissible à rencontrer un de nos conseillers en emploi, vous devez rencontrer les critères suivants :
- Habiter l’île de Montréal
- Être bénéficiaire de l’assurance emploi, de l’aide social, avoir un faible revenu ou être sans revenus
- Avoir 16 ans et plus
Titre de l’offre: Associé(e) location d'outils, temps plein
Entreprise: The Home Depot Canada
Vivre avec un handicap ou une limitation fonctionnelle ou sensorielle (Ex: mobilité réduite, mal entendant, non-voyant, grave maux de dos, ou diabète )
Sommaire de l'emploi
Job Description Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview:
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.
Key Responsibilities:
Ensures Customer Satisfaction
- Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
- Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
- Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Drives Sales
- Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
- Educate customers about the whole project
- Using empowerment program when necessary to satisfy customers
- Execute daily stock maintenance: all products signed, displayed, and clean
Builds Skills and Knowledge
- Maintain knowledge of all products in department and adjacent departments
- Proactively seek knowledge on all products and services
Maintains Safety and Security
- Follows all safety policies and procedures, Loss Prevention policies and procedures
Competencies:
- Communicates Effectively
- Customer Focus
Skills:
Direct Manager/Direct Reports:
Travel Requirements:
Physical Requirements:
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Working Conditions:
- Working within a flexible schedule that may include evening and weekends
- Warehouse environment that can be dusty and noisy
- Doors are frequently open, causing drafts and interior temperature changes
Minimum Education:
- High School Diploma or equivalent
Minimum Years of Work Experience:
- 1 to 2 years Retail or Trade experience an asset
Minimum Leadership Experience:
Certifications:
Other Requirements/Assets:
Your email Submit
AIM CROIT n’est pas l’employeur - nous sommes un OBNL qui aide les personnes ayant des limitations physiques ou sensorielles à trouver un emploi.
Exemples : mobilité réduite, malentendants, non-voyants, douleurs chroniques au dos ou diabète.
Si vous désirez vous faire soutenir dans votre recherche d’emploi, n’hésitez pas à postuler ou nous contacter au 514-744-2944.
Type d'emploi : Temps plein, Temps partiel
Rémunération : 16,60$ à 18,00$ par heure
Question(s) de présélection:
- Si oui, quel est votre handicap?
- Avez-vous un handicap ou une limitation fonctionnelle (Ex: mobilité réduite, mal entendant, non-voyant, grave maux de dos, probleme de glande thyroïde, haute pression, diabète ou tous autres handicapes invisibles) ?
Lieu du poste : En présentiel
