Job Description
As our Bilingual French/English Inside Sales Representative, you will handle all incoming sales-related calls. We sell to various customer demographics, from existing to new clients. Every day, you will focus on tailoring the needs of our customers with the right solution. Team members are a vital part of our culture, and we continuously turn to them for their contributions and feedback. To thrive in this role, you must adapt and connect with various customer demographics to better understand businesses' operations.
***This hybrid role comes into the office into downtown Vancouver 3 days a week.***
Key Responsibilities
Manage conversations with prospective accounts (incoming phone calls and web chats)to build a relationship, determine needs for the product, and upsell or cross-sell opportunities.
Identify customer needs and establish value by presenting how Sage could be a possible solution to the decision-maker.
Manage customer questions and potential concerns.
Manage time appropriately to ensure that SPE productivity standards and KPIs are met regularly.
Qualifications:
Excellent communication skills in writing, speaking, and listening in both French and English.
Minimum of 1 year of experience in B2B sales, value-based solution sales, telemarketing, outbound sales, inbound sales, account management, or business development in a high-tech or SaaS industry.
Proven ability to converse with and influence decision-makers.
Experience in MS Office Suite, Word and Excel, MS Outlook, Fusion Order Entry, CRM tools like Salesforce.
Proven track record of success in a high volume/transactional sales environment.
Maintain professional internal and external relationships.
Perks? We have plenty:
100% paid premiums for health, dental, and vision coverage.
RRSP contribution match (100% up to 4%).
35 days paid time off (11 national holidays, 16 vacation days, 3 personal days, 5 sick days).
18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
5 days paid yearly to volunteer (through Sage Foundation).
$5,250 tuition reimbursement per calendar year starting 6 months after the hire date.
Sage Wellness Rewards Program (annual fitness reimbursement).
Library of on-demand career development options and ongoing training offerings.
Dig deeper about who we are:
Who is Sage: https://www.sage.com/en-us/company/about-sage/
Life at Sage: https://www.sage.com/en-us/company/careers/
Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be
How we make a difference: https://www.sage.com/en-us/company/sage-foundation/
Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/
The compensation will be determined by location, level, job-related knowledge, education, and experience. Certain provinces in Canada require job postings to include a reasonable estimate of the salary range applicable to the role.
For this role, in those locations, the target salary range + OTE (on target earnings with commission) for new hires is $44,400 to $74,000.
In addition to base salary, employees will participate in either a bonus plan based on company and individual performance or a role-based commission plan. Our talent acquisition team will provide specific opportunities on our bonus or incentive programs to eligible candidates. The range listed is just one component of the Sage total compensation package.
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