Essential Functions of the Job:
Prioritizes member/customer service, ensuring prompt, efficient and friendly customer service.
Ensure stock is received, priced and coded correctly as directed by management.
Maintains vista receiving book, claims, sales, transfers and cutoff reports.
Works in consultation with Facility Manager to complete cutoff.
Under the direction from the Facility Manager and Ag Team, ensure adequate supplies support divisional sales goals.
Reports on area sales and product inventories on a bi-weekly, or as directed basis to Facility Manger and Ag Team. Included in this reporting will be inventory levels relative to sales forecasts.
Maintains historical order information.
Organizes and optimizes freight.
With direction of Facility Manager, Ag Division Manager, and Sales Team ensure there is adequate supplies ordered.
Working in conjunction with the Facility Manager and Ag Team, ensures focus is maintained on maximizing supplier programs.
Working in conjunction with the Facility Manager and Ag Team, develops, tracks, and maintains a model that effectively and accurately forecasts ‘blackbox’ monies.
Understands and communicates transportation options such that cost minimization relation to transportation is balanced against stock out costs.
Ensure cross training occurs on all jobs duties/tasks.
Assist the CSR, Facility Assistant, and Ag Sales Team as required.
Operate Forklift as required.
Operation of Front Till as required.
Adheres to all co-operative policies and procedures; including but not limited to health and safety.
Assists with invoicing as times permits.
Other duties as required.
Knowledge, Skills and Abilities (KSA’s):
Excellent customer service skills
Excellent communication skills, both verbal, written and telephone
Ability to provide meaningful contributions in a team environment.
Ability to effectively manage and prioritize multiple tasks.
Detail and accuracy driven
Ability to work effectively with other staff, supervisors and customers
Education and Experience:
Grade 12 or equivalent
Office Administration/Accounting Certificate, Ag Certificate/Diploma or a combination of education/experience.
Prior retail experience in an agricultural environment would be considered an asset
Previous accounting/customer service background would be considered an asset
Able to obtain Forklift Certification
Valid Class 5 Driver’s license
Our employees receive competitive salaries, a profit-sharing program, EFAP program, employee discount program, a comprehensive benefits package, ongoing learning opportunities, and an employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.
At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.
