Retail Sales Associate - On Call - HOMA
Boutique Bongia
Montréal, QC

**** THIS IS AN ON CALL POSITION, SO WE REQUIRE 20-30 HOURS OF ON CALL AVAILABILITY DURING WHICH YOU WOULD BE AVAILABLE AND WILLING TO WORK IN THE EVENT THAT IT IS NEEDED. THIS IS NOT A GUARANTEE THAT YOU WILL BE CALLED, IT IS ONLY FOR REPLACEMENT REPURPOSES.

Job Description

Boutique Bongia is looking for a sales associate to work in store! We are a family owned business that has been in existence for nearly 30 years. We specialize in accessories and products for smoking connoisseurs.

We are extremely passionate and motivated in what we do and we are looking for individuals with just as much passion, motivation and drive to succeed with us!

Major responsibilities:

  • Welcoming customers upon entry to the store
  • Answering any and every questions and concerns customers may have
  • Handling customer complaints in a calm and professional manner
  • Ensuring high levels of customer satisfaction through delivery of excellent customer service
  • Informing the customer of any sale, promotion, liquidation that is currently going on
  • Up-selling products when appropriate
  • Cross-selling and encourage product add-ons
  • Providing an enthusiastic and in-depth product knowledge towards customers
  • Maintaining a clean and tidy work environment to maximize performance
  • Properly facing products on a daily basis
  • Processing transactions for purchases, returns, and exchanges using Vend
  • Issuing receipts, refunds, credits or change due to customers
  • Creating new loyalty customers

What you will get:

  • Excellent training and mentorship
  • Awesome discounts on nearly all of our products
  • The opportunity for career advancement and growth

You are:

  • Someone with a vast knowledge on smoking accessories and products
  • Reliable, mature, and dependable
  • Someone with the same level of passion and motivation to succeed as a team
  • Someone who has a minimum of 1 and a half years in retail
  • Someone who is able to work autonomously
  • Bilingual (a strong asset)

Are you interested in joining us?

Submit your resume here or on our website at: https://bongia.ca/careers/

References from previous employers are REQUIRED. Those who do not have references from their previous employers will automatically be rejected.

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Salary: $12.50 /hour

Job Type: Casual

Salary: $12.50 /hour

Experience:

  • sales: 1 year (Preferred)
  • customer service: 1 year (Preferred)