Reporting to the Director, Employee Records & Benefits (ERB), the Manager, Employee Records & Benefits (“Manager”) is accountable for leading and delivering PHSA ERB services efficiently, on-time and within budget.
What you’ll do
Manage staff within functional areas which include hiring/terminations, training/development, managing work assignments/work load, coaching/mentoring, and overall performance management which involves goal setting, ongoing monitoring and formal performance reviews.
Continually evaluate operational processes through a review of current methods and procedures and make recommendations for improvements as required. Lead process improvement work within functional areas.
Evaluate the department’s ability to measure and improve cost effectiveness by promoting efficient and effective utilization of allocated resources; foster conditions for team effectiveness; promote, assess and improve staff productivity; develop and monitor efficiency standards, indicators, benchmarks and workload measurement standards.
Develop short and long term objectives to guide the activities of ERB functional streams and ensures the objectives are in alignment with Financial and Employee Services and PHSA goals.
Ensure compliance with company policies, collective agreements, government requirements and
Manage the administration of benefit enrollments, changes and terminations, and bi-weekly processing and audits; ensure all timelines are met for ERB and Payroll cut-off.
Formulate, interpret, and accurately apply benefit carrier and collective agreement rules.
What you bring
A level of education, training and experience equivalent to a Degree in Human Resource Management, Business Administration, or a related discipline plus five to seven (5 - 7) years of recent related experience in a large complex organization with at least four (4) years in a managerial position.
Comprehensive knowledge of applicable HR and benefit principles including legislation, and relevant collective agreements.
Knowledge of the healthcare field and its business needs are a definite asset as is outsourcing/shared services experience.
Demonstrated ability to be successful in a complex, multi-client environment and to drive change in a change resistant environment.
Demonstrated ability to coach, develop, influence and motivate others. Ability to provide strong
Able to make timely decisions and take action within area of accountability.
Demonstrated ability to lead through vision and inspiration.
Strong ability to achieve results through innovation, continuous improvement and creative use of
Demonstrated ability to manage multiple priorities, audits and reporting requirements.
Excellent communication skills including the ability to manage conflict, influence cross boundaries and flex style and message depending on audience.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’Yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (12) with generous vacation entitlement and accruement.
Flexible work options including flextime, work locations and job sharing (eligibility will vary)
Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Job Type: Regular Full-Time
Location: 1795 Willingdon Ave. Burnaby, BC
Closing date: Open until position is filled
Requisition # 112199E
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.