ROOM ATTENDANT
Job Description
Why Deerhurst?
Nestled in the heart of Muskoka, Deerhurst Resort can become your new office with a view. Becoming a Host unlocks a world of opportunity to not only grow your hospitality career but yourself as well. On top of the beautiful and relaxing surroundings Deerhurst Hosts enjoy complementary activities such as Golf, Recreation activities, pool and gym access. Discounts on food, clothing and concessions, and hotel stays are just some of the perks available to all Hosts. Affordable staff housing is available on site and includes laundry, internet, shuttle service. Join our team and find out why thousands of people visit Deerhurst every year. Apply to Deerhurst today, Muskoka’s preferred place to work and play.
Position Summary
The Room Attendants will be responsible for maintaining clean, sanitized Guest Rooms & Public Areas. Both Full time and Part time positions available.
Duties and Responsibilities:
Provides responsive and empathetic service to guests and colleagues
Ensures the well-being of our guests and hosts by being alert to and reporting potential hazards
Models all Deerhurst Resort Standards while caring for the guests, co-workers and owners
Comfortable making decisions and develops recommendations for effective problem solving
Provides daily cleaning & sanitation per standards, including but not limited to: Public Spaces, Guest Rooms, and all Corridors (front and back of house)
Responds to direct guest requests in an empathetic and timely manner
Ensures communication of maintenance issues in a timely manner
Maintains equipment in a clean and proper working order, reporting any concerns
Ensures correct placement of Furniture, Fixtures, Amenities & Equipment
Completes all other duties as assigned
Qualifications:
Guest oriented with a sincere, helpful, caring and friendly personality
Able to take initiative within given guidelines
Pays precise attention to detail, order and cleanliness
Has exceptional energy, flexibility and professionalism
Enjoys offering exceptional service and meeting the needs of others
Able to adapt in a fast pace, constant changing environment
Able to maintain composure and objectivity
Able to identify problems and make recommendations for improvements
Is flexible with their schedule, primary will work day shift and occasional evening shift, as business levels require
Physical Aspects of Position (include but are not limited to):
Able to move up and down stairs frequently
Able to occasionally work outdoors in seasonal temperatures
Able to lift, bend, carry & move constantly 11 to 29 pounds, frequently 30 to 49 pounds, occasionally 50 to 75 pounds
The Perks for All Team Members
Gain experience in a fun environment
Free resort pass access: complimentary access to all on site activities and amenities, pool, gym and more!
Hotel, retail and restaurant discounts
Meet new people and work within a great team
